Insights
Nobi Insights · Civitas Senior Living · StoneCreek of North Richland Hills Senior Living
Community review report · Sep 2025 – Aug 2026

StoneCreek of North Richland Hills Senior Living.

What 13 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.

Operator Civitas Senior Living · Retirement community · 96 units · 8505 Mid Cities Blvd, North Richland Hills, TX 76182
4.3
Google rating
68 reviews all-time
13
reviews, 12 months
4.54★ average · portfolio 4.54★
73%
positive reviews
portfolio 87%
0%
negative reviews
portfolio 11%
0
confirmed falls described
none reported
100%
reviews answered by owner
portfolio 72%

Reviews month by month.

Reviews per month, with the month’s average rating

reviewsaverage stars
1★3★5★Sep1OctNov1Dec2Jan3Feb2Mar1AprMay1Jun2JulAug

How this community compares.

The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.

CommunityDistanceGoogle ★Reviews 12 moNegativeResponse complaintsConfirmed falls
StoneCreek of North Richland Hills Senior Living (this community) 4.313 0%20
Atria at Hometown
North Richland Hills, TX · Atria Senior Living, Inc.
400 ft 4.521 0% 00
Morada North Richland Hills
North Richland Hills, TX · Morada Senior Living
1.0 mi 4.64 100% 00
Avir at North Richland Hills
North Richland Hills, TX · AVIR Health Group
1.1 mi 4.414 25% 01
Holiday Lane Estates
North Richland Hills, TX · Silver Care Living
1.1 mi 4.710 13% 10
Pegasus Landing of North Richland Hills
North Richland Hills, TX · Pegasus Senior Living
1.1 mi 4.21 100% 00
TX average (934 communities with reviews) 4.413.5 per community 9% 3.0% of reviews 0.82 per 100 reviews
National average (14,463 communities) 4.310.1 per community 11%3.3% of reviews0.97 per 100 reviews

Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.

What families praise and what they criticise.

Every review was tagged for the themes it discusses and whether each mention is positive or negative.

Share of reviews with a negative mention of each theme

Bar = this community. Tick = the portfolio norm across 116,177 reviews. Red bars sit clearly above the norm.
this communityabove the normportfolio norm
Staffing levels27% vs 3%Management18% vs 5%Communication18% vs 4%Responsiveness18% vs 3%Food & dining9% vs 2%Cleanliness9% vs 3%Safety & falls9% vs 4%Building & amenities0% vs 2%Activities0% vs 1%Cost & billing0% vs 2%Staff attitude0% vs 4%Admissions & sales0% vs 1%

Share of reviews with a negative mention — Responsiveness 18.2% vs 3.3% norm; Safety & falls 9.1% vs 3.6% norm; Staffing levels 27.3% vs 3.2% norm.

Most praised
helpful staff, beautiful facilityfull of energy, warmth and funwonderful staff and beautiful facilitycaregivers kind and compassionatenew leadership listens and responds wellnew director improved care significantlybeautiful community and great staffamazing caring staff, excellent management

Strongest themes: Staff attitude (9), Building & amenities (6), Management (3), Activities (3).

Most criticised
staffing overwhelmed, promises not deliveredinitial poor communication and staff turnover
Love these insights?

Reviews tell you about the falls families saw. Nobi tells you about all of them.

Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.

Fall detection in secondsTwo-way communicationNurse callStaff visit logCall response timesPrivacy by design

Falls and response times.

Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.

No confirmed physical falls were described in reviews of this community during the period.

In their own words.

“Stone Creek senior living community is full of energy, warmth and fun. The residents are always doing a new activity, happy and genuinely cared for by the entire leadership team. Every visit here is a positive experience for me and my team.”

★★★★★ · 2026-06-13 · source

“Jeannine was very helpful and friendly. The place is beautiful with a great location and ammenities.”

★★★★★ · 2026-07-10 · source

No negative reviews with text.

Who writes the reviews: family 6, visitor 3, other 2.

Is this your community?

Families don’t just tour buildings. They tour for reassurance.

“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.

What families ask on tour
01“How quickly will you know if she falls?”
02“Will someone check on her at night?”
03“How do you protect her privacy and her dignity?”
04“What happens before a fall, not just after?”
Source: public Google reviews published 1 Sep 2025 – 31 Aug 2026 (13 for this community). Themes and sentiment tagged by AI; fall incidents classified individually. Benchmarks: 116,177 tagged reviews across 17,501 U.S. facilities. · Google Maps listing · Prepared by Nobi.