What 146,177 Google reviews say about U.S. senior living

Families don’t just tour buildings.
They tour for reassurance.

We read every Google review written about 17,501 senior-living communities in the last twelve months. See what families praise, what they worry about, and how your community compares.

Free. No account needed for your community’s report.

What families ask on tour

01“How quickly will you know if she falls?”

02“Will someone check on her at night?”

03“How do you protect her privacy and her dignity?”

04“What happens before a fall, not just after?”

The communities that win move-ins are the ones that can answer these out loud.

87%

of reviews are positive

and the praise is about caring staff

3%

of staffing mentions are complaints

the single most negative theme

1,127

falls described by families

in twelve months, at 986 communities

57%

of those falls: help was slow or never came

342 residents were found on the floor

Staffing complaints are measured as the share of reviews mentioning staffing levels that do so negatively.

Love these insights?

Now imagine knowing this about every room, every night.

Nobi lights make ordinary rooms smart. They see a fall the moment it happens, call for help, and give you the data families are asking about — staff visits, calls, falls, and how each fall happened. So you can prevent the next one.

Find out more Book a call

72min

average time on the floor without fall detection

80%

of falls go unnoticed, even with attentive staff

What a Nobi room gives you

Fall detection in secondsTwo-way communicationNurse callStaff visit logCall response timesPrivacy by design

For communities and operators