What 51 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| The Jasper of Mansfield (this community) | — | 4.7 | 51 | 7% | 3 | 2 |
| Brookdale Mansfield Mansfield, TX · Brookdale Senior Living Inc. |
2.9 km | 4.4 | 2 | 50% | 0 | 0 |
| Walnut Creek Assisted Living and Memory Care Mansfield, TX · Sagora Senior Living Inc. |
3.0 km | 4.3 | 15 | 15% | 0 | 0 |
| Legend of Mansfield Mansfield, TX · Legend Senior Living |
4.6 km | 4.7 | 21 | 5% | 0 | 0 |
| Watercrest at Mansfield Mansfield, TX · Integrated Senior Lifestyles |
4.7 km | 4.6 | 9 | 44% | 1 | 0 |
| Oxford Glen Grand Prairie Grand Prairie, TX · Oxford Senior Living |
7.2 km | 4.4 | 8 | 25% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 7.0% vs 3.3% norm; Safety & falls 2.3% vs 3.6% norm; Staffing levels 2.3% vs 3.2% norm.
Strongest themes: Staff attitude (32), Activities (14), Building & amenities (13), Cleanliness (9).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
2 confirmed falls described by reviewers in twelve months; in 1 the response is described as slow or absent. Portfolio norm: 0.97 confirmed falls per 100 reviews; this community: 4.65.
| Date | Rating | What happened | Signals | Injury | |
|---|---|---|---|---|---|
| 2026-08-18 | ★★☆☆☆ | Resident fell, waited over 30 minutes, call system issues | found on floor, slow response, call-system issue, bedroom | — | view |
| 2026-04-23 | ★★★★★ | Grandma fell at home facility now provides safe environment. | found on floor, other | — | view |
“Getting in and out to visit my mom in memory care very annoying sometimes we can't get anyone to let us out nurses aid have attitudes nurses are not friendly”
“I seriously have to give this a one star. I have left 3 different messages to talk to someone about respite care and no one has bothered to call me back.”
“We had to find a place to move Mom fairly quickly and from my first visit The Jasper left no doubts. Lydia at the front is always welcoming and Freda, Karen and Michelle have made the transition so much easier. If you are looking for a place in Mansfield definitely check out The Jasper. You will not be disappointed.”
“I am loving this place we chose for our Mom. She is very active in the book club, gardening and Happy hour Fridays! She has made so many new friends being here and the staff is so friendly and very attentive to her needs. Would highly recommend for anyone searching a safe place for their loved ones.”
“Getting in and out to visit my mom in memory care very annoying sometimes we can't get anyone to let us out nurses aid have attitudes nurses are not friendly”
“I seriously have to give this a one star. I have left 3 different messages to talk to someone about respite care and no one has bothered to call me back.”
Who writes the reviews: family 24, visitor 9, other 8, employee 1, resident 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.