What 9 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Watercrest at Mansfield (this community) | — | 4.6 | 9 | 44% | 1 | 0 |
| Legend of Mansfield Mansfield, TX · Legend Senior Living |
0.5 mi | 4.7 | 21 | 5% | 0 | 0 |
| Brookdale Mansfield Mansfield, TX · Brookdale Senior Living Inc. |
1.6 mi | 4.4 | 2 | 50% | 0 | 0 |
| Walnut Creek Assisted Living and Memory Care Mansfield, TX · Sagora Senior Living Inc. |
1.8 mi | 4.3 | 15 | 15% | 0 | 0 |
| The Jasper of Mansfield Mansfield, TX · Sonida Senior Living |
2.9 mi | 4.7 | 51 | 7% | 3 | 2 |
| Avalon Memory Care Arlington, TX · Avalon Memory Care |
3.2 mi | 4.4 | 15 | 10% | 1 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 11.1% vs 3.3% norm; Staffing levels 11.1% vs 3.2% norm.
Strongest themes: Building & amenities (4), Staff attitude (4), Admissions & sales (2), Activities (2).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“Review continued by the Mitzman's continues with a call out to Mecca our host for our visit. She was very pleasant, knowledgeable and truly concerned that our questions were answered, understanding that all of this potential change to our current life style is easily overwhelming.”
“I came there to see a patient and was greeted by a person who obviously was in a bad mood or don't like her job. If you are a receptionist at any facility or business you should be pleasant and HELPFUL to anybody that walk into the building or you should NOT be at the front desk. Getting checked in was a hard task that day, very unpleasant. For NO reason.”
“Unacceptable!!!!! The air went out!!!!!!! It’s July in Texas!!!!!!! My mom was without air for 2 days!!!! The person in charge probably didn’t want to pay weekend rates!!!! UNACCEPTABLE!!!!!!!”
Who writes the reviews: visitor 4, family 3, other 1, resident 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.