What 14 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Avir at North Richland Hills (this community) | — | 4.4 | 14 | 25% | 0 | 1 |
| Morada North Richland Hills North Richland Hills, TX · Morada Senior Living |
0.3 mi | 4.6 | 4 | 100% | 0 | 0 |
| Pegasus Landing of North Richland Hills North Richland Hills, TX · Pegasus Senior Living |
0.6 mi | 4.2 | 1 | 100% | 0 | 0 |
| Holiday Lane Estates North Richland Hills, TX · Silver Care Living |
0.9 mi | 4.7 | 10 | 13% | 1 | 0 |
| Atria at Hometown North Richland Hills, TX · Atria Senior Living, Inc. |
1.0 mi | 4.5 | 21 | 0% | 0 | 0 |
| StoneCreek of North Richland Hills Senior Living North Richland Hills, TX · Civitas Senior Living |
1.1 mi | 4.3 | 13 | 0% | 2 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Safety & falls 16.7% vs 3.6% norm.
Strongest themes: Staff attitude (5), Building & amenities (3), Nursing & medical (3), Cleanliness (2).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
1 confirmed fall described by reviewers in twelve months; in 1 the response is described as slow or absent. Portfolio norm: 0.97 confirmed falls per 100 reviews; this community: 8.33.
| Date | Rating | What happened | Signals | Injury | |
|---|---|---|---|---|---|
| 2025-10-07 | ★☆☆☆☆ | Family of reviewer fell, with death, waited hours | slow response, bedroom | death | view |
“My dad has been at this facility and been treated like he was family! The staff has cared, loved him and grieve for him. He was at facility that truly cared for each patient and it shows! It’s clean, pleasant, and not drab! The staff talks, cares, loves all patients! Thank you again for loving my dad like we do!”
“I have a loved one here and the state put her there for untrue reasons.when I tried to see her they said she isn't there I found her and then they put a trespassing on me and said we can't see her.they are lying to her saying I took money from her which I would never do I have a full time job.anyway do not put a loved one in avir.”
Who writes the reviews: family 5, other 3, resident 2, visitor 1, employee 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.