What 15 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| The Mustang Creek Estates of Flower Mound (this community) | — | 4.6 | 15 | 13% | 0 | 0 |
| Rosewood Assisted Living & Memory Care Flower Mound, TX · Legend Senior Living |
0.8 mi | 4.6 | 6 | 0% | 0 | 0 |
| Avanti Senior Living at Flower Mound Flower Mound, TX · Avanti Senior Living |
0.9 mi | 4.3 | 39 | 8% | 1 | 0 |
| Sodalis Flower Mound Flower Mound, TX · Sodalis Senior Living |
1.1 mi | 4.9 | 7 | 0% | 1 | 0 |
| Memory Care of Flower Mound Flower Mound, TX · Magnolia Assisted Living |
1.2 mi | 4.5 | 6 | 0% | 0 | 0 |
| Rambling Oaks Courtyard Assisted Living Residence Lewisville, TX · Oklahoma Senior Care |
1.5 mi | 3.8 | 3 | 67% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 0.0% vs 3.3% norm; Safety & falls 6.7% vs 3.6% norm; Staffing levels 13.3% vs 3.2% norm.
Strongest themes: Staff attitude (12), Building & amenities (5), Communication (4), Safety & falls (3).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“The staff as Mustang Creek are amazing. The home atmosphere has been a great transition for my parents. We truly are going to miss Mustang Creek! The only reason we are moving is our needs have changed and both parents now need help and need to be together in the same bedroom with a living space vs individual rooms.”
“Mustang Creek Estates has been a home to my Mother for the past 8 months. They have bent over backwards to accommodate my Mother. The Staff has been caring and loving. The Staff has also been responsive and available to our families questions and needs. We are thankful for this home!”
“Tragic that places like this exist. The "caregivers" are overworked and underpaid kids.....doing the bare minimum for elderly folks who have been discarded by their families. So sad.”
Who writes the reviews: family 12, other 1, visitor 1, employee 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.