What 25 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Heartis Mid Cities (this community) | — | 4.6 | 25 | 9% | 0 | 0 |
| Lightwell Senior Living Bedford, TX · Buckner Retirement Services, Inc. |
1.4 mi | 4.9 | 3 | 0% | 0 | 0 |
| Brookdale Oak Hollow Bedford, TX · Brookdale Senior Living Inc. |
1.4 mi | 4.8 | 6 | 0% | 0 | 0 |
| Bedford Estates Senior Living Bedford, TX · Sinceri Senior Living |
1.6 mi | 4.4 | 6 | 0% | 0 | 0 |
| Brookdale Eden Estates Bedford, TX · Brookdale Senior Living Inc. |
1.8 mi | 4.3 | 9 | 29% | 0 | 0 |
| Meadowood Assisted Living and Memory Care Grapevine, TX · Legend Senior Living |
2.9 mi | 4.1 | 3 | 0% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 0.0% vs 3.3% norm.
Strongest themes: Staff attitude (19), Management (10), Building & amenities (8), Cleanliness (5).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“This is a great community. I’ve known the Executive Director, Peyton Iman, for years. Peyton runs a wonderful community and has an excellent team, including Tiffany and others. At Wise Diagnostic Systems, I proudly support Heartis Mid Cities with lab services. Heartis Mid Cities is truly a gem a great place to call home.”
“I cannot say enough good things about the Director of Nursing, Tiffany Romain, at Heartis. She shows consistent dedication to providing exceptional care for the residents of her community. Her nursing team is well trained and care about the people they serve.”
“My mom has lived here for almost five years…things have steadily gone downhill. Dining room is advertised as “restaurant style dining” but food is terrible and served in very small portions. Now, they are turning the hot water off at 6pm every day. Could you imagine paying over $4000 in rent and having limited hot water?? I do NOT recommend this establishment.”
Who writes the reviews: family 14, visitor 4, other 3, employee 1, resident 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.