Insights
Nobi Insights · SilverPoint Senior Living · Duncanville Senior Living
Community review report · Sep 2025 – Aug 2026

Duncanville Senior Living.

What 27 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.

Operator SilverPoint Senior Living · Assisted living facility · 32 units · Call today!, 302 W Wheatland Rd, Duncanville, TX 75116
4.7
Google rating
41 reviews all-time
27
reviews, 12 months
4.81★ average · portfolio 4.54★
96%
positive reviews
portfolio 87%
4%
negative reviews
portfolio 11%
0
confirmed falls described
none reported
67%
reviews answered by owner
portfolio 72%

Reviews month by month.

Reviews per month, with the month’s average rating

reviewsaverage stars
1★3★5★Sep1Oct1Nov21Dec1JanFebMar1Apr1MayJunJul1Aug

How this community compares.

The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.

CommunityDistanceGoogle ★Reviews 12 moNegativeResponse complaintsConfirmed falls
Duncanville Senior Living (this community) 4.727 4%00
Morada Cedar Hill
Cedar Hill, TX · Morada Senior Living
3.5 mi 4.228 4% 00
Deer Creek Senior Living
Desoto, TX · The Ensign Group, Inc.
3.6 mi 3.21 00
Cedar Hill Senior Living
Cedar Hill, TX · The Ensign Group, Inc.
4.0 mi 4.13 0% 00
Mayberry Gardens Assisted Living and Memory Care Homes
Grand Prairie, TX · Mayberry Gardens Corporation
5.3 mi 4.85 0% 00
Morada Grand Prairie
Grand Prairie, TX · Morada Senior Living
5.8 mi 4.63 100% 10
TX average (934 communities with reviews) 4.413.5 per community 9% 3.0% of reviews 0.82 per 100 reviews
National average (14,463 communities) 4.310.1 per community 11%3.3% of reviews0.97 per 100 reviews

Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.

What families praise and what they criticise.

Every review was tagged for the themes it discusses and whether each mention is positive or negative.

Share of reviews with a negative mention of each theme

Bar = this community. Tick = the portfolio norm across 116,177 reviews. Red bars sit clearly above the norm.
this communityabove the normportfolio norm
Food & dining4% vs 2%Building & amenities4% vs 2%Management4% vs 5%Communication4% vs 4%Staff attitude4% vs 4%Nursing & medical4% vs 3%Activities0% vs 1%Cleanliness0% vs 3%End-of-life care0% vs 1%Safety & falls0% vs 4%Responsiveness0% vs 3%

Share of reviews with a negative mention — Responsiveness 0.0% vs 3.3% norm; Safety & falls 0.0% vs 3.6% norm.

Most praised
compassionate, respectful, attentive caregood care, responsive staff, excellent managementsatisfied with care, staff keeps family informedstaff compassionate sacrificial care love humorstaff treated mother with kindness compassionstaff member top notch, friendly, helpfulstaff member kim zenon kind and lovingcaring aides, great cooks, convenient location

Strongest themes: Staff attitude (23), Nursing & medical (5), Food & dining (4), Communication (3).

Most criticised
poor management, rude staff, facility problemsroom temperature control problem during summer
Love these insights?

Reviews tell you about the falls families saw. Nobi tells you about all of them.

Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.

Fall detection in secondsTwo-way communicationNurse callStaff visit logCall response timesPrivacy by design

Falls and response times.

Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.

No confirmed physical falls were described in reviews of this community during the period.

In their own words.

“Kimberly is a very caring person,I love the way she care for my sister Alberta Magee. I notice when I'm there she shows concern about all the resident that are in her care. She has a caring spirit and goes beyond the call of duty. I'm thankful for her caring for all of the resident. We ❤️❤️ you Kimberly Zenon Emma Page, sister of Alberta Magee”

★★★★★ · 2025-12-08 · source

“Kimberly Zenon Is a C NA atDuncanville assisted living from day one since I’ve been coming To see my patient she has been wonderful. She’s hands on anything I need. She’s there for me. She’s always asked if I need anything. She is a very caring person. She’s good with the patient and she’s a very loving person from Lavonda Bluitt.”

★★★★★ · 2025-12-15 · source

No negative reviews with text.

Who writes the reviews: family 21, other 1, visitor 1, employee 1, resident 1.

Is this your community?

Families don’t just tour buildings. They tour for reassurance.

“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.

What families ask on tour
01“How quickly will you know if she falls?”
02“Will someone check on her at night?”
03“How do you protect her privacy and her dignity?”
04“What happens before a fall, not just after?”
Source: public Google reviews published 1 Sep 2025 – 31 Aug 2026 (27 for this community). Themes and sentiment tagged by AI; fall incidents classified individually. Benchmarks: 116,177 tagged reviews across 17,501 U.S. facilities. · Google Maps listing · Prepared by Nobi.