Insights
Nobi Insights · Morada Senior Living · Morada Cedar Hill
Community review report · Sep 2025 – Aug 2026

Morada Cedar Hill.

What 28 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.

Operator Morada Senior Living · Retirement community · 191 units · 235 W Pleasant Run Rd, Cedar Hill, TX 75104
4.2
Google rating
143 reviews all-time
28
reviews, 12 months
4.82★ average · portfolio 4.54★
92%
positive reviews
portfolio 87%
4%
negative reviews
portfolio 11%
0
confirmed falls described
none reported
96%
reviews answered by owner
portfolio 72%

Reviews month by month.

Reviews per month, with the month’s average rating

reviewsaverage stars
1★3★5★1SepOctNov2Dec2Jan20Feb1Mar1AprMayJunJul1Aug

How this community compares.

The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.

CommunityDistanceGoogle ★Reviews 12 moNegativeResponse complaintsConfirmed falls
Morada Cedar Hill (this community) 4.228 4%00
Cedar Hill Senior Living
Cedar Hill, TX · The Ensign Group, Inc.
1.6 mi 4.13 0% 00
Duncanville Senior Living
Duncanville, TX · SilverPoint Senior Living
3.5 mi 4.727 4% 00
Deer Creek Senior Living
Desoto, TX · The Ensign Group, Inc.
4.3 mi 3.21 00
Mayberry Gardens Assisted Living and Memory Care Homes
Grand Prairie, TX · Mayberry Gardens Corporation
4.8 mi 4.85 0% 00
Oxford Glen Grand Prairie
Grand Prairie, TX · Oxford Senior Living
5.2 mi 4.48 25% 00
TX average (934 communities with reviews) 4.413.5 per community 9% 3.0% of reviews 0.82 per 100 reviews
National average (14,463 communities) 4.310.1 per community 11%3.3% of reviews0.97 per 100 reviews

Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.

What families praise and what they criticise.

Every review was tagged for the themes it discusses and whether each mention is positive or negative.

Share of reviews with a negative mention of each theme

Bar = this community. Tick = the portfolio norm across 116,177 reviews. Red bars sit clearly above the norm.
this communityabove the normportfolio norm
Management4% vs 5%Cost & billing4% vs 2%Communication4% vs 4%Food & dining0% vs 2%Building & amenities0% vs 2%Activities0% vs 1%Cleanliness0% vs 3%Responsiveness0% vs 3%Staff attitude0% vs 4%Nursing & medical0% vs 3%Admissions & sales0% vs 1%

Share of reviews with a negative mention — Responsiveness 0.0% vs 3.3% norm.

Most praised
staff knowledgeable, patient, diverse residentsfriendly staff, clean and well managedstaff kind, beautiful community, residents happygreat facility, great leadershipcompassionate care, great team cultureoutstanding staff, professional, compassionate carestaff incredibly caring, attentive, goes above and beyondwonderful staff and accessible management

Strongest themes: Staff attitude (17), Food & dining (8), Management (6), Building & amenities (5).

Most criticised
deposit not refunded, poor communication
Love these insights?

Reviews tell you about the falls families saw. Nobi tells you about all of them.

Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.

Fall detection in secondsTwo-way communicationNurse callStaff visit logCall response timesPrivacy by design

Falls and response times.

Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.

No confirmed physical falls were described in reviews of this community during the period.

In their own words.

“Preciosa morada con muy buenos directores en especial con la compañera Angelica Valero muy especial ella , muy abnegada, dedicada, a su trabajo muy exigente con todo alimento para los residente en fin es una gran directora como persona muy humana muy responsable y insustituible ella. Ella es de un gran corazón y una gran Directoraen la morada. CEDAR HILL”

★★★★★ · 2025-12-08 · source

“Recently my mom & I toured this facility. Hosanna was helpful and very polite. We had questions & expressd what we were looking for in a senior place. She was not only knowledgeable but she also had patience. Lastly, I really enjoyed observing the diversity of residents. Well done, Morada! : )”

★★★★★ · 2026-08-24 · source

No negative reviews with text.

Who writes the reviews: family 14, visitor 7, other 5.

Is this your community?

Families don’t just tour buildings. They tour for reassurance.

“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.

What families ask on tour
01“How quickly will you know if she falls?”
02“Will someone check on her at night?”
03“How do you protect her privacy and her dignity?”
04“What happens before a fall, not just after?”
Source: public Google reviews published 1 Sep 2025 – 31 Aug 2026 (28 for this community). Themes and sentiment tagged by AI; fall incidents classified individually. Benchmarks: 116,177 tagged reviews across 17,501 U.S. facilities. · Google Maps listing · Prepared by Nobi.