What 7 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Orchard Pointe at Creek Valley (this community) | — | 4.7 | 7 | 17% | 0 | 0 |
| Retreat at Carrollton Carrollton, TX · Twelve Oaks Senior Living Corp |
1.3 mi | 4.9 | 9 | 0% | 0 | 0 |
| Bethesda Gardens Carrollton Carrollton, TX · Surpass Senior Living |
1.3 mi | 4.3 | 3 | 0% | 0 | 0 |
| Emerson at Rosemeade Park Carrollton, TX · Abria |
1.8 mi | 4.4 | 1 | – | 0 | 0 |
| Discovery Village Castle Hills Lewisville, TX · Discovery Village |
1.8 mi | 4.8 | 19 | 21% | 1 | 0 |
| Grand Brook Memory Care of Carrollton – Alzheimer’s & Dementia Assisted Living Carrollton, TX · The LaSalle Group |
2.5 mi | 4.4 | 8 | 17% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Staffing levels 16.7% vs 3.2% norm.
Strongest themes: Staff attitude (5), Management (2), Cost & billing (2), Activities (1).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“My parents have been so resistant to senior living, but we finally convinced them to try it. The entire staff is so welcome and warming. The Executive Director, Blair, is so present with the families and residents. What a great decision we made! 10/10 recommend!”
“Love this place and the people here! They truly make your family feel like one of their own!”
“Blair and Yangku are a nightmare. Between no leadership and the nightingale scandal with the nurse. Beware! it’s trash here.”
Who writes the reviews: family 5, other 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.