Insights
Nobi Insights · Chancelor Health Care · Colonial Oaks at Arlington
Community review report · Sep 2025 – Aug 2026

Colonial Oaks at Arlington.

What 2 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.

Operator Chancelor Health Care · Assisted living facility · 42 units · 514 Central Park Dr, Arlington, TX 76014
4.6
Google rating
28 reviews all-time
2
reviews, 12 months
3.00★ average · portfolio 4.54★
50%
positive reviews
portfolio 87%
50%
negative reviews
portfolio 11%
0
confirmed falls described
none reported
0%
reviews answered by owner
portfolio 72%

Reviews month by month.

Reviews per month, with the month’s average rating

reviewsaverage stars
1★3★5★SepOctNovDecJan1FebMarAprMayJun1JulAug

How this community compares.

The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.

CommunityDistanceGoogle ★Reviews 12 moNegativeResponse complaintsConfirmed falls
Colonial Oaks at Arlington (this community) 4.62 50%10
Meadow View Assisted Living
Arlington, TX · Southwest Longterm Care
0.8 mi 3.15 75% 00
Bethesda Gardens Assisted Living Arlington
Arlington, TX · Bethesda Senior Living Communities
0.9 mi 4.715 15% 00
Town Village Crossing
Arlington, TX · Pegasus Senior Living
1.1 mi 4.819 10% 00
Emerson South Collins
Arlington, TX · Emerson at S. Collins
1.4 mi 4.05 0% 00
Morada Pantego
Pantego, TX · Morada Senior Living
2.9 mi 4.413 18% 00
TX average (934 communities with reviews) 4.413.5 per community 9% 3.0% of reviews 0.82 per 100 reviews
National average (14,463 communities) 4.310.1 per community 11%3.3% of reviews0.97 per 100 reviews

Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.

What families praise and what they criticise.

Every review was tagged for the themes it discusses and whether each mention is positive or negative.

Share of reviews with a negative mention of each theme

Bar = this community. Tick = the portfolio norm across 116,177 reviews. Red bars sit clearly above the norm.
this communityabove the normportfolio norm
Cleanliness50% vs 3%End-of-life care50% vs 1%Safety & falls50% vs 4%Responsiveness50% vs 3%Staffing levels50% vs 3%Food & dining0% vs 2%Activities0% vs 1%Management0% vs 5%Communication0% vs 4%Staff attitude0% vs 4%

Share of reviews with a negative mention — Responsiveness 50.0% vs 3.3% norm; Safety & falls 50.0% vs 3.6% norm; Staffing levels 50.0% vs 3.2% norm.

Most praised
tireless work, feeding, cleaning, activities, love shown

Strongest themes: Cleanliness (1), Staff attitude (1), Management (1), Food & dining (1).

Most criticised
dirty carpets, no baths, feces on carpet
Love these insights?

Reviews tell you about the falls families saw. Nobi tells you about all of them.

Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.

Fall detection in secondsTwo-way communicationNurse callStaff visit logCall response timesPrivacy by design

Falls and response times.

Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.

No confirmed physical falls were described in reviews of this community during the period.

Waiting for help

“Rooms have dirty carpets. Residents ' dirty linen and bedding in other residents Rooms. Other residents clothing in other residents closets. No grooming or regular baths. Had to hire hospice. No help with feeding residents who need the assistance. Feces and blood on carpet and bed. Nasty. Loved ones really need to really check under socks and blankets. Personal belongs disappear.”

Is this your community?

Families don’t just tour buildings. They tour for reassurance.

“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.

What families ask on tour
01“How quickly will you know if she falls?”
02“Will someone check on her at night?”
03“How do you protect her privacy and her dignity?”
04“What happens before a fall, not just after?”
Source: public Google reviews published 1 Sep 2025 – 31 Aug 2026 (2 for this community). Themes and sentiment tagged by AI; fall incidents classified individually. Benchmarks: 116,177 tagged reviews across 17,501 U.S. facilities. · Google Maps listing · Prepared by Nobi.