What 10 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for NV and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Arbors Memory Care (this community) | — | 4.2 | 10 | 22% | 1 | 0 |
| Brookdale Sparks Sparks, NV · Brookdale Senior Living Inc. |
0.3 mi | 4.3 | 8 | 0% | 0 | 0 |
| Kiley Ranch Senior Living Sparks, NV · Integral Senior Living |
4.7 mi | 4.7 | 1 | 0% | 0 | 0 |
| MorningStar Senior Living of Sparks Sparks, NV · MorningStar Senior Living |
4.8 mi | 4.5 | 3 | 0% | 0 | 0 |
| Promenade On the River Reno, NV · Promenade on the River |
6.4 mi | 4.4 | 2 | 0% | 0 | 0 |
| Lakeside Manor Retirement Reno, NV · Quilted Care of Albuquerque |
6.4 mi | 4.5 | 3 | 0% | 0 | 0 |
| NV average (71 communities with reviews) | — | 4.4 | 13.4 per community | 9% | 2.1% of reviews | 0.61 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 11.1% vs 3.3% norm; Safety & falls 11.1% vs 3.6% norm; Staffing levels 22.2% vs 3.2% norm.
Strongest themes: Staff attitude (6), Management (3), Building & amenities (3), Admissions & sales (2).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“Cassandra went out of her way to provide information regarding the Medicaid process for my mom even though she is currently at another facility. This information she provided was priceless and very helpful.”
“i have a very dear friend in arbors the staff is very caring and helpful the care givers are amazing love the facility very clean any problems they are handled immediately”
“Faculty highly understaffed, unkind and rude executive director and overworked employees.”
Who writes the reviews: family 4, other 2, visitor 2, employee 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.