What 52 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Arabella of Red Oak Senior Living (this community) | — | 4.7 | 52 | 11% | 2 | 1 |
| Meadow Creek Senior Living Lancaster, TX · Bridgestone Senior Living Services |
5.3 mi | 4.7 | 3 | 0% | 0 | 0 |
| Deer Creek Senior Living Desoto, TX · The Ensign Group, Inc. |
7.5 mi | 3.2 | 1 | – | 0 | 0 |
| Brookdale Waxahachie Waxahachie, TX · Brookdale Senior Living Inc. |
8.5 mi | 4.0 | 2 | 50% | 0 | 1 |
| Buffalo Creek Assisted Living and Memory Care Waxahachie, TX · Sagora Senior Living Inc. |
9.0 mi | 4.9 | 8 | 0% | 0 | 0 |
| Morada Waxahachie Waxahachie, TX · Morada Senior Living |
9.3 mi | 4.9 | 3 | 0% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 5.4% vs 3.3% norm; Safety & falls 8.1% vs 3.6% norm.
Strongest themes: Staff attitude (26), Admissions & sales (12), Building & amenities (11), Activities (4).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
1 confirmed fall described by reviewers in twelve months; in 1 the response is described as slow or absent. Portfolio norm: 0.97 confirmed falls per 100 reviews; this community: 2.7.
| Date | Rating | What happened | Signals | Injury | |
|---|---|---|---|---|---|
| 2025-09-16 | ★☆☆☆☆ | Grandfather fell in bathroom; brain bleed, broken sternum. | found on floor, not noticed, bathroom | head injury | view |
“Arabella of Red Oak is a beautiful and well run independent living, assisted living, & memory care community. Their dedication to passionate care, passionate cleanliness & passionate service is unmatched. It has been our pleasure to work closely with Kristen and Fatima to ensure seamless move ins and we look forward to partnering for move all your future move ins.”
“From 2 years ago..Mrs. Rachael is amazing the staff of Arabella have done a terrific job walking us through the entire process and made us feel as if we are already living here. But Aaron V.!!!! Did not disappoint! He is friendly, knowledgeable and patient. He asked about my mom's needs and desire. Looking forward to finally moving in!!!!”
“My aunt is at this place and the lack of care she is dishearting. My cousins goes up there and puts a camera and they don't know about. Yesterday the family reviewed them. Protect your loved ones. After family takes to attorney will post proof”
Who writes the reviews: family 23, other 7, visitor 5, employee 1, resident 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.