What 2 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Brookdale Waxahachie (this community) | — | 4.0 | 2 | 50% | 0 | 1 |
| Buffalo Creek Assisted Living and Memory Care Waxahachie, TX · Sagora Senior Living Inc. |
0.6 mi | 4.9 | 8 | 0% | 0 | 0 |
| Morada Waxahachie Waxahachie, TX · Morada Senior Living |
1.6 mi | 4.9 | 3 | 0% | 0 | 0 |
| Arabella of Red Oak Senior Living Red Oak, TX · Civitas Senior Living |
8.5 mi | 4.7 | 52 | 11% | 2 | 1 |
| Legacy Oaks of Midlothian Senior Living Midlothian, TX · Civitas Senior Living |
10.3 mi | 4.4 | 21 | 6% | 1 | 0 |
| Midtowne Assisted Living and Memory Care Midlothian, TX · Civitas Senior Living |
10.6 mi | 4.5 | 23 | 10% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Safety & falls 50.0% vs 3.6% norm.
Strongest themes: Building & amenities (2), Staff attitude (1), Cleanliness (1).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
1 confirmed fall described by reviewers in twelve months; in 1 the response is described as slow or absent. Portfolio norm: 0.97 confirmed falls per 100 reviews; this community: 50.0.
| Date | Rating | What happened | Signals | Injury | |
|---|---|---|---|---|---|
| 2026-03-21 | ★☆☆☆☆ | Mother fell three times, now unable to walk, inadequate memory care at facility. | slow response | — | view |
“Beautiful assisted living home of some very special residents 💗 the staff at Brookdale are wonderful, the facilities is always very clean, they have very spacious rooms and the patients are very well loved. I love making them smile in my costumes”
“Horrible facility. From eyes view the place looks pleasant and spaciuos. Dont be fooled, the care is inadequate on the memory care side. My mother was rarely bathed so I had to hire an outside caretaker to clean her up and change her clothes. Shes fallen 3 different times and now she just got out of ICU and cannot walk at this time. This place is the worst.”
Who writes the reviews: family 1, visitor 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.