Insights
Nobi Insights · ONELIFE Senior Living · The Ivy of McKinney
Community review report · Sep 2025 – Aug 2026

The Ivy of McKinney.

What 7 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.

Operator ONELIFE Senior Living · Assisted living facility · 97 units · 3392 Medical Center Dr, McKinney, TX 75069
4.3
Google rating
45 reviews all-time
7
reviews, 12 months
4.43★ average · portfolio 4.54★
100%
positive reviews
portfolio 87%
0%
negative reviews
portfolio 11%
0
confirmed falls described
none reported
14%
reviews answered by owner
portfolio 72%

Reviews month by month.

Reviews per month, with the month’s average rating

reviewsaverage stars
1★3★5★Sep3OctNovDecJanFebMarApr1May1Jun2JulAug

How this community compares.

The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.

CommunityDistanceGoogle ★Reviews 12 moNegativeResponse complaintsConfirmed falls
The Ivy of McKinney (this community) 4.37 0%00
Village Green Memory Care Community McKinney
McKinney, TX · Village Green Alzheimer's Care Home
0.1 mi 4.524 22% 10
Anointed Senior Living
McKinney, TX · Anointed Senior Living
0.3 mi 4.618 6% 10
Grand Brook Memory Care of McKinney
McKinney, TX · Grand Brook Memory Care
0.6 mi 4.95 0% 00
Village on the Park McKinney
McKinney, TX · The Aspenwood Company
0.6 mi 4.723 0% 00
Redbud Place
McKinney, TX · Morada Senior Living
1.4 mi 4.51 0% 00
TX average (934 communities with reviews) 4.413.5 per community 9% 3.0% of reviews 0.82 per 100 reviews
National average (14,463 communities) 4.310.1 per community 11%3.3% of reviews0.97 per 100 reviews

Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.

What families praise and what they criticise.

Every review was tagged for the themes it discusses and whether each mention is positive or negative.

Share of reviews with a negative mention of each theme

Bar = this community. Tick = the portfolio norm across 116,177 reviews. Red bars sit clearly above the norm.
this communityabove the normportfolio norm
Building & amenities0% vs 2%Activities0% vs 1%Cleanliness0% vs 3%Staff attitude0% vs 4%Admissions & sales0% vs 1%
Most praised
clean, bright, inviting, spacious homey roomsstaff connected, knowledgeable admissions teamlovely community with hometown feelstaff takes great care, assistance excellentexcellent service and facility

Strongest themes: Admissions & sales (3), Building & amenities (3), Staff attitude (3), Cleanliness (1).

Most criticised

No complaints recorded.

Love these insights?

Reviews tell you about the falls families saw. Nobi tells you about all of them.

Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.

Fall detection in secondsTwo-way communicationNurse callStaff visit logCall response timesPrivacy by design

Falls and response times.

Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.

No confirmed physical falls were described in reviews of this community during the period.

In their own words.

“I did a tour here with the marketer, Jordyn. Immediately I was greeted by the front desk lady and residents getting ready to play bingo. It is very clean and smells so good. The community is bright, inviting, and full of smiling faces. Not to mention the rooms are very spacious and very homey feeling.”

★★★★★ · 2026-07-27 · source

“I met with Jordyn in Sales and marketing last week. It's such a lovely community for Assisted Living and Memory Care. Mary is at the front desk and knows all the residents, their families and anyone else who stops by. A real hometown feel.”

★★★★★ · 2026-06-25 · source

No negative reviews with text.

Who writes the reviews: family 2, other 1, visitor 1, resident 1.

Is this your community?

Families don’t just tour buildings. They tour for reassurance.

“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.

What families ask on tour
01“How quickly will you know if she falls?”
02“Will someone check on her at night?”
03“How do you protect her privacy and her dignity?”
04“What happens before a fall, not just after?”
Source: public Google reviews published 1 Sep 2025 – 31 Aug 2026 (7 for this community). Themes and sentiment tagged by AI; fall incidents classified individually. Benchmarks: 116,177 tagged reviews across 17,501 U.S. facilities. · Google Maps listing · Prepared by Nobi.