Insights
Nobi Insights · The Aspenwood Company · Village on the Park McKinney
Community review report · Sep 2025 – Aug 2026

Village on the Park McKinney.

What 23 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.

Operator The Aspenwood Company · Assisted living facility · 68 units · 265 Plateau Dr, McKinney, TX 75069
4.7
Google rating
80 reviews all-time
23
reviews, 12 months
4.91★ average · portfolio 4.54★
91%
positive reviews
portfolio 87%
0%
negative reviews
portfolio 11%
0
confirmed falls described
none reported
100%
reviews answered by owner
portfolio 72%

Reviews month by month.

Reviews per month, with the month’s average rating

reviewsaverage stars
1★3★5★3Sep1OctNov2Dec1JanFebMarAprMay3Jun5Jul8Aug

How this community compares.

The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.

CommunityDistanceGoogle ★Reviews 12 moNegativeResponse complaintsConfirmed falls
Village on the Park McKinney (this community) 4.723 0%00
Grand Brook Memory Care of McKinney
McKinney, TX · Grand Brook Memory Care
400 ft 4.95 0% 00
The Ivy of McKinney
McKinney, TX · ONELIFE Senior Living
0.6 mi 4.37 0% 00
Village Green Memory Care Community McKinney
McKinney, TX · Village Green Alzheimer's Care Home
0.7 mi 4.524 22% 10
Anointed Senior Living
McKinney, TX · Anointed Senior Living
0.8 mi 4.618 6% 10
Redbud Place
McKinney, TX · Morada Senior Living
1.5 mi 4.51 0% 00
TX average (934 communities with reviews) 4.413.5 per community 9% 3.0% of reviews 0.82 per 100 reviews
National average (14,463 communities) 4.310.1 per community 11%3.3% of reviews0.97 per 100 reviews

Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.

What families praise and what they criticise.

Every review was tagged for the themes it discusses and whether each mention is positive or negative.

Share of reviews with a negative mention of each theme

Bar = this community. Tick = the portfolio norm across 116,177 reviews. Red bars sit clearly above the norm.
this communityabove the normportfolio norm
Food & dining5% vs 2%Staffing levels5% vs 3%Building & amenities0% vs 2%Activities0% vs 1%Management0% vs 5%Cleanliness0% vs 3%Cost & billing0% vs 2%Communication0% vs 4%Therapy & rehab0% vs 0%Staff attitude0% vs 4%Nursing & medical0% vs 3%Admissions & sales0% vs 1%

Share of reviews with a negative mention — Staffing levels 4.5% vs 3.2% norm.

Most praised
vibrant community with friendly staffrecently refurbished, great breakfasts, friendly staffwelcoming staff, beautiful facility, excellent careattentive caregiving, kind staff, nice courtyardstaff treats mother with love and dignitystaff caring, compassionate, patient, understandingexceptional service, quality of life, caring staffexcellent care, well-kept facility

Strongest themes: Staff attitude (17), Building & amenities (12), Activities (9), Admissions & sales (4).

Most criticised
staff turnover; unclear food qualityfood quality declined over time
Love these insights?

Reviews tell you about the falls families saw. Nobi tells you about all of them.

Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.

Fall detection in secondsTwo-way communicationNurse callStaff visit logCall response timesPrivacy by design

Falls and response times.

Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.

No confirmed physical falls were described in reviews of this community during the period.

In their own words.

“Our experience with Village On The Park At Stonebridge has been outstanding! Julian has guided us with such compassion through a very challenging time in our family. Our loved one has settled in and is doing very well. The entire staff has been so warm and welcoming. Village On The Park At Stonebridge is a gorgeous facility that is so well maintained. Our hearts are at peace.”

★★★★★ · 2026-06-14 · source

“Alyssa and Mandi from Village on the park in McKinney were so sweet! They reached out to us and offered to bring over a Lemonade Stand for our residents at Overture Fairview & stopped by to talk logistics and offered their services for every Thursday of the month! We really appreciate kind neighbors like them ❤️”

★★★★★ · 2026-07-01 · source

No negative reviews with text.

Who writes the reviews: family 12, other 5, visitor 3, patient 1, resident 1.

Is this your community?

Families don’t just tour buildings. They tour for reassurance.

“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.

What families ask on tour
01“How quickly will you know if she falls?”
02“Will someone check on her at night?”
03“How do you protect her privacy and her dignity?”
04“What happens before a fall, not just after?”
Source: public Google reviews published 1 Sep 2025 – 31 Aug 2026 (23 for this community). Themes and sentiment tagged by AI; fall incidents classified individually. Benchmarks: 116,177 tagged reviews across 17,501 U.S. facilities. · Google Maps listing · Prepared by Nobi.