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Nobi Insights · Fundamental · Las Brisas Rehabilitation and Wellness Suites
Community review report · Sep 2025 – Aug 2026

Las Brisas Rehabilitation and Wellness Suites.

What 18 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.

Operator Fundamental · Nursing home · 155 units · 3421 W Story Rd, Irving, TX 75038
3.8
Google rating
82 reviews all-time
18
reviews, 12 months
3.50★ average · portfolio 4.54★
43%
positive reviews
portfolio 87%
50%
negative reviews
portfolio 11%
2
confirmed falls described
2 with slow or no response
72%
reviews answered by owner
portfolio 72%

Reviews month by month.

Reviews per month, with the month’s average rating

reviewsaverage stars
1★3★5★Sep4Oct4NovDec2JanFebMar1Apr1May3Jun2JulAug

How this community compares.

The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.

CommunityDistanceGoogle ★Reviews 12 moNegativeResponse complaintsConfirmed falls
Las Brisas Rehabilitation and Wellness Suites (this community) 3.818 50%42
Avalon Memory Care
Irving, TX · Avalon Memory Care
1.7 mi 4.12 50% 00
Washington Pointe Las Colinas
Irving, TX · Bridge Seniors Housing Fund Manager, LLC
3.3 mi 4.427 16% 21
The Remington at Valley Ranch
Irving, TX · Sonida Senior Living
4.1 mi 4.719 7% 00
West Fork Village
Irving, TX · 12 Oaks Senior Living
4.6 mi 4.35 0% 00
Meadowood Assisted Living and Memory Care
Grapevine, TX · Legend Senior Living
6.0 mi 4.13 0% 00
TX average (934 communities with reviews) 4.413.5 per community 9% 3.0% of reviews 0.82 per 100 reviews
National average (14,463 communities) 4.310.1 per community 11%3.3% of reviews0.97 per 100 reviews

Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.

What families praise and what they criticise.

Every review was tagged for the themes it discusses and whether each mention is positive or negative.

Share of reviews with a negative mention of each theme

Bar = this community. Tick = the portfolio norm across 116,177 reviews. Red bars sit clearly above the norm.
this communityabove the normportfolio norm
Communication36% vs 4%Management29% vs 5%Responsiveness29% vs 3%Staff attitude29% vs 4%Safety & falls21% vs 4%Nursing & medical21% vs 3%Food & dining14% vs 2%Staffing levels14% vs 3%End-of-life care7% vs 1%Cost & billing7% vs 2%Admissions & sales7% vs 1%Building & amenities0% vs 2%Activities0% vs 1%Cleanliness0% vs 3%Therapy & rehab0% vs 0%

Share of reviews with a negative mention — Responsiveness 28.6% vs 3.3% norm; Safety & falls 21.4% vs 3.6% norm; Staffing levels 14.3% vs 3.2% norm.

Most praised
outstanding activities director transformed space creativelyclean facility, excellent pt staffcaring, compassionate, clean, attentive staffbeautiful room, courtyard, activities, good foodgreat rehab team, helpful staff, excellent follow-upstaff caring, compassionate, excellent end-of-life careimpressed with care, compassionate staff, informed, cleansister seemed well cared for during stay

Strongest themes: Staff attitude (5), Building & amenities (3), Nursing & medical (3), Communication (3).

Most criticised
activities director no longer at facilitypoor care falls drug abuse neglectunprofessional, neglectful, hung up on familyuncle left alone, no nurse checks, incompetent kitchenunderstaffed, unorganized, inconsistent informationnurse stole meds, withheld treatment, abusedeath handled with lack of empathy, professionalismfew caring staff, overcharged since last year
Love these insights?

Reviews tell you about the falls families saw. Nobi tells you about all of them.

Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.

Fall detection in secondsTwo-way communicationNurse callStaff visit logCall response timesPrivacy by design

Falls and response times.

Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.

2 confirmed falls described by reviewers in twelve months; in 2 the response is described as slow or absent. Portfolio norm: 0.97 confirmed falls per 100 reviews; this community: 14.29.

DateRatingWhat happenedSignalsInjury
2026-06-02★☆☆☆☆ Father fell 3 times, staff unaware of falls.not noticed view
2026-06-02★☆☆☆☆ Multiple residents fell, families not notified.not noticed view

In their own words.

“Great rehab team and great experience! Everyone was very helpful from admission to discharge and even their follow up was extremely helpful. I would definitely work with them again!”

★★★★★ · 2025-11-04 · source

No negative reviews with text.

Who writes the reviews: family 10, patient 2, visitor 2.

Is this your community?

Families don’t just tour buildings. They tour for reassurance.

“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.

What families ask on tour
01“How quickly will you know if she falls?”
02“Will someone check on her at night?”
03“How do you protect her privacy and her dignity?”
04“What happens before a fall, not just after?”
Source: public Google reviews published 1 Sep 2025 – 31 Aug 2026 (18 for this community). Themes and sentiment tagged by AI; fall incidents classified individually. Benchmarks: 116,177 tagged reviews across 17,501 U.S. facilities. · Google Maps listing · Prepared by Nobi.