Insights
Nobi Insights · Avalon Memory Care · Avalon Memory Care
Community review report · Sep 2025 – Aug 2026

Avalon Memory Care.

What 2 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.

Operator Avalon Memory Care · Assisted living facility · 40 units · 3400 Country Club Rd N, Irving, TX 75062
4.1
Google rating
27 reviews all-time
2
reviews, 12 months
1.50★ average · portfolio 4.54★
0%
positive reviews
portfolio 87%
50%
negative reviews
portfolio 11%
0
confirmed falls described
none reported
50%
reviews answered by owner
portfolio 72%

Reviews month by month.

Reviews per month, with the month’s average rating

reviewsaverage stars
1★3★5★SepOctNovDecJanFebMar1AprMayJunJul1Aug

How this community compares.

The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.

CommunityDistanceGoogle ★Reviews 12 moNegativeResponse complaintsConfirmed falls
Avalon Memory Care (this community) 4.12 50%00
Las Brisas Rehabilitation and Wellness Suites
Irving, TX · Fundamental
1.7 mi 3.818 50% 42
West Fork Village
Irving, TX · 12 Oaks Senior Living
2.9 mi 4.35 0% 00
Washington Pointe Las Colinas
Irving, TX · Bridge Seniors Housing Fund Manager, LLC
4.2 mi 4.427 16% 21
The Remington at Valley Ranch
Irving, TX · Sonida Senior Living
5.1 mi 4.719 7% 00
Meadowood Assisted Living and Memory Care
Grapevine, TX · Legend Senior Living
7.4 mi 4.13 0% 00
TX average (934 communities with reviews) 4.413.5 per community 9% 3.0% of reviews 0.82 per 100 reviews
National average (14,463 communities) 4.310.1 per community 11%3.3% of reviews0.97 per 100 reviews

Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.

What families praise and what they criticise.

Every review was tagged for the themes it discusses and whether each mention is positive or negative.

Share of reviews with a negative mention of each theme

Bar = this community. Tick = the portfolio norm across 116,177 reviews. Red bars sit clearly above the norm.
this communityabove the normportfolio norm
Safety & falls100% vs 4%Management50% vs 5%Communication50% vs 4%Nursing & medical50% vs 3%Staffing levels50% vs 3%Responsiveness0% vs 3%Staff attitude0% vs 4%

Share of reviews with a negative mention — Responsiveness 0.0% vs 3.3% norm; Safety & falls 100.0% vs 3.6% norm; Staffing levels 50.0% vs 3.2% norm.

Most praised
caregivers compassionate, manager responsive

Strongest themes: Staff attitude (1), Management (1), Responsiveness (1).

Most criticised
understaffed, many falls and injuries occurmiscommunication, lacking management response
Love these insights?

Reviews tell you about the falls families saw. Nobi tells you about all of them.

Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.

Fall detection in secondsTwo-way communicationNurse callStaff visit logCall response timesPrivacy by design

Falls and response times.

Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.

No confirmed physical falls were described in reviews of this community during the period.

Is this your community?

Families don’t just tour buildings. They tour for reassurance.

“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.

What families ask on tour
01“How quickly will you know if she falls?”
02“Will someone check on her at night?”
03“How do you protect her privacy and her dignity?”
04“What happens before a fall, not just after?”
Source: public Google reviews published 1 Sep 2025 – 31 Aug 2026 (2 for this community). Themes and sentiment tagged by AI; fall incidents classified individually. Benchmarks: 116,177 tagged reviews across 17,501 U.S. facilities. · Google Maps listing · Prepared by Nobi.