Insights
Nobi Insights · Sinceri Senior Living · Oak Ridge Alzheimer's Special Care Center
Community review report · Sep 2025 – Aug 2026

Oak Ridge Alzheimer's Special Care Center.

What 6 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.

Operator Sinceri Senior Living · Retirement community · 38 units · 4501 Silver Sage Dr, Haltom City, TX 76137
4.5
Google rating
82 reviews all-time
6
reviews, 12 months
3.00★ average · portfolio 4.54★
40%
positive reviews
portfolio 87%
60%
negative reviews
portfolio 11%
2
confirmed falls described
1 with slow or no response
83%
reviews answered by owner
portfolio 72%

Reviews month by month.

Reviews per month, with the month’s average rating

reviewsaverage stars
1★3★5★Sep1OctNovDecJanFeb2MarAprMayJun1Jul1Aug

How this community compares.

The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.

CommunityDistanceGoogle ★Reviews 12 moNegativeResponse complaintsConfirmed falls
Oak Ridge Alzheimer's Special Care Center (this community) 4.56 60%02
Pegasus Landing of North Riverside
Fort Worth, TX · Pegasus Senior Living
1.1 mi 4.74 100% 00
Morada Meadow Lakes
North Richland Hills, TX · Morada Senior Living
2.3 mi 4.32 100% 10
Brookdale Watauga
Watauga, TX · Brookdale Senior Living Inc.
2.7 mi 4.49 14% 00
The Wellington at North Richland Hills
North Richland Hills, TX · Sonida Senior Living
2.9 mi 4.517 0% 00
Legend of Fort Worth
Fort Worth, TX · Legend Senior Living
3.1 mi 4.418 17% 00
TX average (934 communities with reviews) 4.413.5 per community 9% 3.0% of reviews 0.82 per 100 reviews
National average (14,463 communities) 4.310.1 per community 11%3.3% of reviews0.97 per 100 reviews

Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.

What families praise and what they criticise.

Every review was tagged for the themes it discusses and whether each mention is positive or negative.

Share of reviews with a negative mention of each theme

Bar = this community. Tick = the portfolio norm across 116,177 reviews. Red bars sit clearly above the norm.
this communityabove the normportfolio norm
Management60% vs 5%Safety & falls60% vs 4%Staffing levels60% vs 3%Cleanliness40% vs 3%Communication40% vs 4%Nursing & medical40% vs 3%Food & dining20% vs 2%Staff attitude20% vs 4%Admissions & sales0% vs 1%

Share of reviews with a negative mention — Safety & falls 60.0% vs 3.6% norm; Staffing levels 60.0% vs 3.2% norm.

Most praised
kind, caring staff, helpful with insurancecaregivers very caring to residents

Strongest themes: Staff attitude (2), Admissions & sales (1), Communication (1).

Most criticised
not safe, inadequate staffing, leadership failuresmedication not given for three weeksworst dementia care; missed medications three weeks.
Love these insights?

Reviews tell you about the falls families saw. Nobi tells you about all of them.

Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.

Fall detection in secondsTwo-way communicationNurse callStaff visit logCall response timesPrivacy by design

Falls and response times.

Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.

2 confirmed falls described by reviewers in twelve months; in 1 the response is described as slow or absent. Portfolio norm: 0.97 confirmed falls per 100 reviews; this community: 40.0.

DateRatingWhat happenedSignalsInjury
2026-03-28★☆☆☆☆ Family member fell due to medication mismanagement. head injury view
2026-03-07★☆☆☆☆ Brother suffered fall with head injury; facility failed basic care.found on floor, slow response head injury view

In their own words.

“Went to tour and was amazed at how kind and caring the personnel were towards the residents. Brittany helped us navigate all the processes with medical insurance and even when mom ended up not needing memory care, she kept in touch inquiring about her health.”

★★★★★ · 2026-09-01 · source

“I wish I could give zero stars because this is not a safe place for your family. Until they get new senior leadership, elders are NOT SAFE. Lying to families about so many things, rushing to put people on hospice and wont hire enough people to properly care for people. If you have a family member there, get them out.”

★☆☆☆☆ · 2026-08-20 · source

Who writes the reviews: family 4, visitor 1.

Is this your community?

Families don’t just tour buildings. They tour for reassurance.

“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.

What families ask on tour
01“How quickly will you know if she falls?”
02“Will someone check on her at night?”
03“How do you protect her privacy and her dignity?”
04“What happens before a fall, not just after?”
Source: public Google reviews published 1 Sep 2025 – 31 Aug 2026 (6 for this community). Themes and sentiment tagged by AI; fall incidents classified individually. Benchmarks: 116,177 tagged reviews across 17,501 U.S. facilities. · Google Maps listing · Prepared by Nobi.