What 9 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Brookdale Watauga (this community) | — | 4.4 | 9 | 14% | 0 | 0 |
| Mustang Creek Estates Of Keller Keller, TX · Clermont Management LLC |
2.1 mi | 3.7 | 37 | 13% | 1 | 0 |
| Whitley Place Keller, TX · Sonida Senior Living |
2.5 mi | 4.7 | 10 | 0% | 0 | 0 |
| The Emberly at Heritage Glen Fort Worth, TX · Thrive Senior Living |
2.5 mi | 5.0 | 17 | 0% | 0 | 0 |
| Oak Ridge Alzheimer's Special Care Center Haltom City, TX · Sinceri Senior Living |
2.7 mi | 4.5 | 6 | 60% | 0 | 2 |
| Holiday Lane Estates North Richland Hills, TX · Silver Care Living |
2.7 mi | 4.7 | 10 | 13% | 1 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 0.0% vs 3.3% norm; Safety & falls 14.3% vs 3.6% norm.
Strongest themes: Staff attitude (6), Building & amenities (5), Activities (3), Admissions & sales (2).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“The staff are great, the facility is a little older but nice. Primary care, podiatrist and other medical testing comes to the resident on-site. Based on my parent’s needs and my interactions, I would recommend.”
“Brookdale Watauga is a nice sized community only having around 30 rooms. The staff is friendly and I feel safe having my mom live there.”
“They let the staff steal from my grandmother and did nothing about it. First they stole cash out of her purse then they stole a watch my grandfather gave her. Which he has past away. The place is trash!”
Who writes the reviews: family 7.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.