What 10 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Whitley Place (this community) | — | 4.7 | 10 | 0% | 0 | 0 |
| Mustang Creek Estates Of Keller Keller, TX · Clermont Management LLC |
0.9 mi | 3.7 | 37 | 13% | 1 | 0 |
| Conservatory At Keller Town Center Keller, TX · Conservatory By Discovery Senior Living |
1.8 mi | 4.8 | 14 | 0% | 0 | 0 |
| Truewood by Merrill, Keller Keller, TX · Merrill Gardens |
2.1 mi | 4.3 | 31 | 40% | 6 | 3 |
| The Emberly at Heritage Glen Fort Worth, TX · Thrive Senior Living |
2.4 mi | 5.0 | 17 | 0% | 0 | 0 |
| Brookdale Watauga Watauga, TX · Brookdale Senior Living Inc. |
2.5 mi | 4.4 | 9 | 14% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 0.0% vs 3.3% norm; Staffing levels 0.0% vs 3.2% norm.
Strongest themes: Staff attitude (4), Activities (3), Cleanliness (2), Communication (2).
No complaints recorded.
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“My mom lived in their memory care for over 3 years. All of the staff was so sweet and attentive. They would share photos with us regularly of events that my mom took place in. They treated her like family which made her last 3 years that much more comforting. Thank you Whitley Place!”
“Visited a friend and found her new place to be exceptionally clean and friendly. Seemed to be a lot of activities happening and, most importantly, she seemed happy and content.”
No negative reviews with text.
Who writes the reviews: family 3, other 1, visitor 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.