What 38 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Sunrise on Hillcrest (this community) | — | 4.8 | 38 | 0% | 0 | 0 |
| Juniper Village at Preston Hollow Dallas, TX · Juniper Communities |
1.1 mi | 4.5 | 12 | 10% | 0 | 1 |
| Unbridled Living of Dallas Dallas, TX · Unbridled Living |
1.2 mi | 4.5 | 13 | 0% | 0 | 0 |
| Emerson on Harvest Hill Dallas, TX · Creative Solutions in Healthcare |
1.6 mi | 4.6 | 2 | – | 0 | 0 |
| Vitality Living Preston Hollow Dallas, TX · Vitality Living |
1.8 mi | 4.3 | 4 | 50% | 0 | 0 |
| Signature Pointe Dallas, TX · Life Care Services |
1.8 mi | 4.0 | 14 | 54% | 3 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 0.0% vs 3.3% norm; Safety & falls 0.0% vs 3.6% norm; Staffing levels 0.0% vs 3.2% norm.
Strongest themes: Staff attitude (23), Building & amenities (12), Cleanliness (7), Activities (6).
No complaints recorded.
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“I hav been a care manager for 3yrs now and can see we provide maximum care; the team are passion oriented, the Sunrise On The Hillcrest Admin ensures every resident are been provided individual care and treated with respect. We dont just provide care we connect with the residents to build a relationship with respect. BEST PLACE TO WORK AND BRING YOUR LOVELY ELDERLY ONES.”
“Sunrise on Hillcrest is a wonderful community. I had the opportunity to visit this week. The staff truly care about each resident and many of the staff have been with Sunrise for several years. They take time listen to residents' needs and take actions accordingly. The community is welcoming and kind. They have many activities to keep the community active and engaged.”
No negative reviews with text.
Who writes the reviews: family 12, visitor 8, other 7, employee 2, resident 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.