What 30 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Texas Masonic Retirement Community (this community) | — | 4.7 | 30 | 13% | 0 | 0 |
| Pegasus Landing of Arlington Arlington, TX · Pegasus Senior Living |
0.5 mi | 4.3 | 9 | 0% | 0 | 0 |
| The Waterford on Cooper Arlington, TX · Sonida Senior Living |
1.8 mi | 4.5 | 31 | 13% | 0 | 0 |
| Morada Pantego Pantego, TX · Morada Senior Living |
1.9 mi | 4.4 | 13 | 18% | 0 | 0 |
| Town Village Crossing Arlington, TX · Pegasus Senior Living |
2.3 mi | 4.8 | 19 | 10% | 0 | 0 |
| Bethesda Gardens Assisted Living Arlington Arlington, TX · Bethesda Senior Living Communities |
2.3 mi | 4.7 | 15 | 15% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Staffing levels 4.3% vs 3.2% norm.
Strongest themes: Building & amenities (9), Staff attitude (8), Cleanliness (4), Activities (2).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“We are so happy to visit your facility. We moved our loved one in the facility and we were immediately impressed with how much they did for the independent living residents. There is a lot of activities for them to do if they choose to participate. The staff is amazing and all the residents seem so happy! Thank you for keeping your staff happy and engaged!”
“I visited my brother who recently moved here. Love his apartment-smart layout with safety features. The maid came today to clean. All staff greet us cheerfully. Ate dinner there-very good healthy. The bread pudding dessert-WOW! So happy he chose here. Lovely grounds and amenities. Brother already has made friends-happy!”
“very unprofessional and poor management, they won’t let my son pick me up because he went 3 miles an hour over the speed limit. and they have been unprofessional to me ever since. i would not have your family retire here because all of the other retired members are very rude and very disrespectful to everyone.”
“very disrespectful management, old lady messing with me every time i come up there and all the people are very mean to people.”
Who writes the reviews: visitor 10, family 5, other 4, resident 3, employee 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.