What 17 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| The Bentley - Sky Active Living (this community) | — | 4.2 | 17 | 31% | 0 | 0 |
| The Grove on Forest Lane Farmers Branch, TX · MedCore Partners |
300 ft | 4.5 | 14 | 8% | 0 | 0 |
| Brookdale Farmers Branch Farmers Branch, TX · Brookdale Senior Living Inc. |
1.5 mi | 4.0 | 3 | 100% | 0 | 0 |
| Emerson on Harvest Hill Dallas, TX · Creative Solutions in Healthcare |
3.1 mi | 4.6 | 2 | – | 0 | 0 |
| Juniper Village at Preston Hollow Dallas, TX · Juniper Communities |
3.7 mi | 4.5 | 12 | 10% | 0 | 1 |
| Oxford Glen Carrollton Carrollton, TX · Oxford Senior Living |
4.3 mi | 4.6 | 10 | 22% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 0.0% vs 3.3% norm; Safety & falls 6.3% vs 3.6% norm.
Strongest themes: Staff attitude (8), Activities (6), Food & dining (5), Management (4).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“I recently moved to the Bentley and am finding the community to be very welcoming, all of the staff is extremely helpful and cooperative, and my apartment is just what I wanted. The online app available to residents keeps me informed of activities and daily menus! If I were to have insect problems, I’m sure that management would quickly handle extermination.”
“This place is really great they are soo nice and helpful the director I believe it was she was outstanding a real nice woman. I was really impressed Ive been to other places that weren't half as good and cost a lot more. Most the residents are easy going”
“The number of times my grandmother has had bedbugs is crazy. Also they shame family members for not visiting, those employees have no idea what has happened in someone's life before they get to the Bentley, they could have been horrible and abusive but go off and shame us for doing the best we can. Shame on you.”
“Personally know a tenant. Things going on in this community make for unsafe and unfriendly environments. Allow individuals to live here who are not safe in independent living. Allow others to live here who make it an unsafe place to live. Would not recommend this community to anyone.”
Who writes the reviews: family 9, resident 3, other 2, visitor 2.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.