What 10 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Oxford Glen Carrollton (this community) | — | 4.6 | 10 | 22% | 0 | 0 |
| Briarview Senior Living Carrollton, TX · Sagora Senior Living Inc. |
1.2 mi | 4.8 | 15 | 0% | 0 | 0 |
| StoryPoint Carrollton at Josey Ranch Carrollton, TX · StoryPoint Group |
2.0 mi | 4.4 | 15 | 30% | 0 | 0 |
| The Tradition–Prestonwood Dallas, TX · Tradition Senior Living |
2.6 mi | 3.1 | 16 | 14% | 0 | 0 |
| Brookdale Farmers Branch Farmers Branch, TX · Brookdale Senior Living Inc. |
3.1 mi | 4.0 | 3 | 100% | 0 | 0 |
| Signature Pointe Dallas, TX · Life Care Services |
3.4 mi | 4.0 | 14 | 54% | 3 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Safety & falls 22.2% vs 3.6% norm; Staffing levels 11.1% vs 3.2% norm.
Strongest themes: Staff attitude (5), Admissions & sales (2), Nursing & medical (1), Safety & falls (1).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“Had the opportunity to visit Oxford Glen Carrollton on several occasions and the staff are so warm and welcoming. Alise took me on a tour of their community, and it was definitely planned for a "feels like home" feeling. Their community room is very open with lots of natural light, and A piano for residents to play.”
“My MIL has resided at Oxford Glen for three years and my wife is very pleased with her care. Many of the staff have been there for a long time and feel like family. Special thanks to William, Cristina, Keisha, Edith, Judy, Tyler, and Andreyah.”
“My mother ended up with a broken hip and a laceration on her arm due to neglect.”
Who writes the reviews: family 4, visitor 3, other 2.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.