Insights
Nobi Insights · Mission Senior Living · Fernley Estates
Community review report · Sep 2025 – Aug 2026

Fernley Estates.

What 11 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.

Operator Mission Senior Living · Assisted living facility · 72 units · 1130 Chisholm Trail, Fernley, NV 89408
4.8
Google rating
52 reviews all-time
11
reviews, 12 months
5.00★ average · portfolio 4.54★
100%
positive reviews
portfolio 87%
0%
negative reviews
portfolio 11%
0
confirmed falls described
none reported
100%
reviews answered by owner
portfolio 72%

Reviews month by month.

Reviews per month, with the month’s average rating

reviewsaverage stars
1★3★5★Sep1OctNovDec2JanFebMar1Apr7MayJunJulAug

How this community compares.

The five nearest communities with reviews in the last twelve months, then the average for NV and for the country.

CommunityDistanceGoogle ★Reviews 12 moNegativeResponse complaintsConfirmed falls
Fernley Estates (this community) 4.811 0%00
The Homestead Senior Living
Fallon, NV · Milestone Retirement Communities
25.1 mi 4.12 100% 00
MorningStar Senior Living of Sparks
Sparks, NV · MorningStar Senior Living
25.2 mi 4.53 0% 00
Highland Village of Fallon
Fallon, NV · Highland Village of Fallon
25.7 mi 3.42 50% 11
Arbors Memory Care
Sparks, NV · Radiant Senior Living
25.9 mi 4.210 22% 10
Brookdale Sparks
Sparks, NV · Brookdale Senior Living Inc.
26.2 mi 4.38 0% 00
NV average (71 communities with reviews) 4.413.4 per community 9% 2.1% of reviews 0.61 per 100 reviews
National average (14,463 communities) 4.310.1 per community 11%3.3% of reviews0.97 per 100 reviews

Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.

What families praise and what they criticise.

Every review was tagged for the themes it discusses and whether each mention is positive or negative.

Share of reviews with a negative mention of each theme

Bar = this community. Tick = the portfolio norm across 116,177 reviews. Red bars sit clearly above the norm.
this communityabove the normportfolio norm
Food & dining0% vs 2%Building & amenities0% vs 2%Activities0% vs 1%Management0% vs 5%Cleanliness0% vs 3%End-of-life care0% vs 1%Communication0% vs 4%Responsiveness0% vs 3%Staff attitude0% vs 4%Nursing & medical0% vs 3%

Share of reviews with a negative mention — Responsiveness 0.0% vs 3.3% norm.

Most praised
friendly staff, clean, quality carepatient staff, excellent meals, many activitiesefficient, knowledgeable, available stafforganized and genuine team.professional, kind staff; clean, safe, well-maintained communitycaring, responsive, compassionate staff

Strongest themes: Staff attitude (5), Cleanliness (2), Activities (2), Responsiveness (2).

Most criticised

No complaints recorded.

Love these insights?

Reviews tell you about the falls families saw. Nobi tells you about all of them.

Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.

Fall detection in secondsTwo-way communicationNurse callStaff visit logCall response timesPrivacy by design

Falls and response times.

Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.

No confirmed physical falls were described in reviews of this community during the period.

In their own words.

“I regularly visit this facility for my saint Mary's hospice patients. The staff is efficient, knowledgeable and always available to assist. They accept and use education provided to improve the quality of life for the patient's we care for.”

★★★★★ · 2026-05-15 · source

“As a Home Health/Hospice Liaison I visit many communities. I always love coming to Fernley Estates and often refer families in need of placement here for friendly staff, clean and comfortable living space and quality care.”

★★★★★ · 2026-05-28 · source

No negative reviews with text.

Who writes the reviews: family 3, other 1, visitor 1, employee 1.

Is this your community?

Families don’t just tour buildings. They tour for reassurance.

“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.

What families ask on tour
01“How quickly will you know if she falls?”
02“Will someone check on her at night?”
03“How do you protect her privacy and her dignity?”
04“What happens before a fall, not just after?”
Source: public Google reviews published 1 Sep 2025 – 31 Aug 2026 (11 for this community). Themes and sentiment tagged by AI; fall incidents classified individually. Benchmarks: 116,177 tagged reviews across 17,501 U.S. facilities. · Google Maps listing · Prepared by Nobi.