What 7 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Brookdale Richland Hills (this community) | — | 4.0 | 7 | 50% | 1 | 0 |
| Ashwood Court North Richland Hills, TX · Ashwood Senior Living |
0.1 mi | 3.8 | 2 | 0% | 0 | 0 |
| The Parc at Bakers Pointe Apartments Richland Hills, TX · Sunridge Management |
1.1 mi | 4.0 | 9 | 0% | 0 | 0 |
| Pegasus Landing of North Richland Hills North Richland Hills, TX · Pegasus Senior Living |
1.8 mi | 4.2 | 1 | 100% | 0 | 0 |
| Avir at North Richland Hills North Richland Hills, TX · AVIR Health Group |
1.9 mi | 4.4 | 14 | 25% | 0 | 1 |
| The Wellington at North Richland Hills North Richland Hills, TX · Sonida Senior Living |
2.0 mi | 4.5 | 17 | 0% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 16.7% vs 3.3% norm; Safety & falls 0.0% vs 3.6% norm; Staffing levels 33.3% vs 3.2% norm.
Strongest themes: Staff attitude (3), Management (2), Activities (2), Building & amenities (2).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“I had my mother in Brookdale Richland Hills. The facility is beautifully decorated and nicely kept. My mom's room was very nice. They have walk-in showers and pull cords for falls. Madison and Blake were more than patient with my mom. I have no regrets placing my mother at Brookdale.”
No negative reviews with text.
Who writes the reviews: family 5, visitor 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.