What 12 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Belmont Village Senior Living Turtle Creek (this community) | — | 4.1 | 12 | 30% | 1 | 0 |
| Iris Memory Care of Turtle Creek Dallas, TX · Iris Memory Care |
0.2 mi | 5.0 | 2 | 0% | 0 | 0 |
| Clearwater Highland Park Highland Park, TX · Clearwater Living |
0.9 mi | 4.9 | 55 | 2% | 0 | 0 |
| Simpson Place Assisted Living Dallas, TX · StoneGate Senior Living, LLC |
2.2 mi | 3.9 | 12 | 80% | 7 | 0 |
| Juliette Fowler Communities Dallas, TX · Juliette Fowler Homes Inc. |
3.0 mi | 4.5 | 1 | – | 0 | 0 |
| The Tradition-Lovers Lane Dallas, TX · Tradition Senior Living |
3.7 mi | 4.7 | 9 | 0% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 10.0% vs 3.3% norm; Safety & falls 20.0% vs 3.6% norm.
Strongest themes: Staff attitude (6), Food & dining (5), Activities (4), Building & amenities (2).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“appalling response times when staff contacted by resident. . .lots of screaming and shouting late at night.. .my friends are stunned by lack of decorum and respect”
“The Mother’s Day Tea is something I look forward to every year. The tables are always beautifully decorated, and the food is always delicious. I know that those who put it together work very hard to make such a delightful event possible for us, and I thank them so very much. Anne Roe”
“My mother has been at the Belmont for 7 years and we absolutely love this place! The staff in memory care are so sweet, patient, creative, and are truly called to do what they are doing...you can tell! The food is wonderful.”
“appalling response times when staff contacted by resident. . .lots of screaming and shouting late at night.. .my friends are stunned by lack of decorum and respect”
“extremely rude staff, nearly impossible to park due to all the illegal parking in the area”
Who writes the reviews: family 5, visitor 3, other 1, resident 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.