What 55 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Clearwater Highland Park (this community) | — | 4.9 | 55 | 2% | 0 | 0 |
| Belmont Village Senior Living Turtle Creek Dallas, TX · Belmont Village Senior Living |
0.9 mi | 4.1 | 12 | 30% | 1 | 0 |
| Iris Memory Care of Turtle Creek Dallas, TX · Iris Memory Care |
1.0 mi | 5.0 | 2 | 0% | 0 | 0 |
| Simpson Place Assisted Living Dallas, TX · StoneGate Senior Living, LLC |
2.8 mi | 3.9 | 12 | 80% | 7 | 0 |
| The Preston of the Park Cities Dallas, TX · Watermark Retirement Communities |
2.9 mi | 4.8 | 8 | 17% | 1 | 0 |
| The Tradition-Lovers Lane Dallas, TX · Tradition Senior Living |
2.9 mi | 4.7 | 9 | 0% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Safety & falls 0.0% vs 3.6% norm.
Strongest themes: Staff attitude (33), Building & amenities (30), Food & dining (11), Admissions & sales (10).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“My Mom and Dad just moved into the Clearwater Highland Park...an assisted living community. What a fabulous facility. We had dinner tonight in the Savor restaurant and it was outstanding. I just came in from the courtyard viewing deck which overlooks South towards downtown Dallas. The view is stunning. Great job Clearwater Highland Park”
“I had the pleasure of visiting some friends for lunch at Clearwater and I was extremely impressed. Everything there is so nice. I had a conversation with Jason Peterson and he is delightful. I asked several questions and he was very professional and kind. I would definitely recommend Clearwater to my family and friends. Thanks Jason.”
“This company has no idea how to take care the elderly. Find better care up the road!”
Who writes the reviews: visitor 22, family 13, other 7, resident 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.