What 39 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| The Villages of Dallas (this community) | — | 4.3 | 39 | 12% | 3 | 0 |
| St Joseph's Residence Inc. Dallas, TX · Diocese of Dallas |
3.2 mi | 4.1 | 3 | 33% | 0 | 0 |
| Meadow Creek Senior Living Lancaster, TX · Bridgestone Senior Living Services |
6.1 mi | 4.7 | 3 | 0% | 0 | 0 |
| Duncanville Senior Living Duncanville, TX · SilverPoint Senior Living |
6.1 mi | 4.7 | 27 | 4% | 0 | 0 |
| Deer Creek Senior Living Desoto, TX · The Ensign Group, Inc. |
6.6 mi | 3.2 | 1 | – | 0 | 0 |
| Simpson Place Assisted Living Dallas, TX · StoneGate Senior Living, LLC |
7.3 mi | 3.9 | 12 | 80% | 7 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 9.1% vs 3.3% norm; Safety & falls 6.1% vs 3.6% norm; Staffing levels 6.1% vs 3.2% norm.
Strongest themes: Staff attitude (22), Building & amenities (11), Cleanliness (8), Management (7).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“I just feel like I'm being ignored as far trying to get certain things done or communicating with someone . The issues are when express a concern or request it's never followed through”
“My grandmother came to The Villages of Dallas for rehabilitation and loved it so much that she decided to move in permanently. It’s been one of the best decisions she’s ever made. She’s safe, well cared for, and has made so many friends. I truly don’t have to worry about her, and I couldn’t ask for a cleaner or more welcoming place for her to call home.”
“The Villages of Dallas exceeded my expectations. As soon as I walked in, the receptionist Jean greeted me warmly. Anybody who comes here and meets Jean will make you feel at home at The Villages. Her interactions with the visitors, staff, and residents is exceptional. Great job!!”
“I just feel like I'm being ignored as far trying to get certain things done or communicating with someone . The issues are when express a concern or request it's never followed through”
“The residents' clothing is mishandled on the second floor of the Jones Building and goes missing.”
Who writes the reviews: family 13, visitor 10, other 8, employee 1, resident 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.