What 4 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Gemstone Senior Living at Creekside (this community) | — | 4.0 | 4 | 75% | 0 | 0 |
| Solstice Senior Living at Plano Plano, TX · Provincial Senior Living |
400 ft | 4.2 | 5 | 0% | 0 | 0 |
| Spring Creek Assisted Living Plano, TX · Silvercare Living |
0.4 mi | 4.7 | 6 | 0% | 0 | 0 |
| Evergreen Assisted Living and Memory Care - Frisco Plano, TX · Magnolia Assisted Living |
0.4 mi | 4.4 | 1 | – | 0 | 0 |
| The Waterford at Plano Plano, TX · Sonida Senior Living |
1.6 mi | 4.7 | 26 | 15% | 2 | 2 |
| DaySpring Senior Living Plano, TX · Collin Creek Community Church |
2.1 mi | 4.8 | 3 | 0% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Staffing levels 25.0% vs 3.2% norm.
Strongest themes: Staff attitude (2), Nursing & medical (1).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
No positive reviews with text.
“Not a place to trust your loved ones with! They are not honest and did not provide adequate care. Zero stars.”
Who writes the reviews: family 4.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.