Insights
Nobi Insights · Provincial Senior Living · Solstice Senior Living at Grapevine
Community review report · Sep 2025 – Aug 2026

Solstice Senior Living at Grapevine.

What 12 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.

Operator Provincial Senior Living · Retirement community · 116 units · 2300 Pool Rd, Grapevine, TX 76051
4.5
Google rating
53 reviews all-time
12
reviews, 12 months
5.00★ average · portfolio 4.54★
88%
positive reviews
portfolio 87%
0%
negative reviews
portfolio 11%
0
confirmed falls described
none reported
100%
reviews answered by owner
portfolio 72%

Reviews month by month.

Reviews per month, with the month’s average rating

reviewsaverage stars
1★3★5★SepOct1NovDec1JanFebMar1AprMay1JunJul8Aug

How this community compares.

The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.

CommunityDistanceGoogle ★Reviews 12 moNegativeResponse complaintsConfirmed falls
Solstice Senior Living at Grapevine (this community) 4.512 0%00
Mariella of Grapevine
Grapevine, TX · Leisure Care LLC
400 ft 5.09 0% 00
Grand Brook Memory Care of Grapevine
Grapevine, TX · Grand Brook Memory Care
1.4 mi 4.73 0% 00
Meadowood Assisted Living and Memory Care
Grapevine, TX · Legend Senior Living
2.5 mi 4.13 0% 00
Silverado Southlake Memory Care Community
Southlake, TX · Silverado Senior Living
2.6 mi 4.730 0% 01
Sage Oak of Colleyville
Colleyville, TX · Sage Oak Assisted Living and Memory Care
2.7 mi 5.036 0% 00
TX average (934 communities with reviews) 4.413.5 per community 9% 3.0% of reviews 0.82 per 100 reviews
National average (14,463 communities) 4.310.1 per community 11%3.3% of reviews0.97 per 100 reviews

Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.

What families praise and what they criticise.

Every review was tagged for the themes it discusses and whether each mention is positive or negative.

Share of reviews with a negative mention of each theme

Bar = this community. Tick = the portfolio norm across 116,177 reviews. Red bars sit clearly above the norm.
this communityabove the normportfolio norm
Food & dining0% vs 2%Building & amenities0% vs 2%Activities0% vs 1%Management0% vs 5%Cleanliness0% vs 3%End-of-life care0% vs 1%Staff attitude0% vs 4%Admissions & sales0% vs 1%
Most praised
fantastic staff, kind residents, great foodgreat place for seniors to livefriendly knowledgeable staff and residentspleasant place to bechef leroy johnson amazing, stellar meal experiencefood great, activities great, welcoming servicestaff loves residents and knows everyone's namesextremely clean, outstanding food, excellent staff

Strongest themes: Staff attitude (5), Food & dining (4), Activities (2), Cleanliness (2).

Most criticised

No complaints recorded.

Love these insights?

Reviews tell you about the falls families saw. Nobi tells you about all of them.

Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.

Fall detection in secondsTwo-way communicationNurse callStaff visit logCall response timesPrivacy by design

Falls and response times.

Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.

No confirmed physical falls were described in reviews of this community during the period.

In their own words.

“The facility was extremely clean and the food is out of this world. The administrative staff from the top down to the housekeeping is second to none. The Executive Director is a very level headed individual, willing to work with the staff and residents alike and the Business Ops Manager is extremely attentive to all needs as well as detail oriented.”

★★★★★ · 2025-11-09 · source

“Fantastic staff and even better residents! We have the nicest residents in the world. They're kind, so friendly, and make an effort to help each person feel welcomed. We love to have fun, and of course the food is phenomenal!”

★★★★★ · 2026-08-11 · source

No negative reviews with text.

Who writes the reviews: family 3, other 2, visitor 1, employee 1, resident 1.

Is this your community?

Families don’t just tour buildings. They tour for reassurance.

“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.

What families ask on tour
01“How quickly will you know if she falls?”
02“Will someone check on her at night?”
03“How do you protect her privacy and her dignity?”
04“What happens before a fall, not just after?”
Source: public Google reviews published 1 Sep 2025 – 31 Aug 2026 (12 for this community). Themes and sentiment tagged by AI; fall incidents classified individually. Benchmarks: 116,177 tagged reviews across 17,501 U.S. facilities. · Google Maps listing · Prepared by Nobi.