What 30 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Silverado Southlake Memory Care Community (this community) | — | 4.7 | 30 | 0% | 0 | 1 |
| HarborChase of Southlake Southlake, TX · Harbor Retirement Associates (HRA) |
1.2 mi | 4.4 | 6 | 0% | 0 | 0 |
| Grand Brook Memory Care of Grapevine Grapevine, TX · Grand Brook Memory Care |
2.3 mi | 4.7 | 3 | 0% | 0 | 0 |
| Solstice Senior Living at Grapevine Grapevine, TX · Provincial Senior Living |
2.6 mi | 4.5 | 12 | 0% | 0 | 0 |
| Mariella of Grapevine Grapevine, TX · Leisure Care LLC |
2.6 mi | 5.0 | 9 | 0% | 0 | 0 |
| Meadowood Assisted Living and Memory Care Grapevine, TX · Legend Senior Living |
4.5 mi | 4.1 | 3 | 0% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 0.0% vs 3.3% norm; Safety & falls 0.0% vs 3.6% norm; Staffing levels 0.0% vs 3.2% norm.
Strongest themes: Staff attitude (25), Activities (12), Building & amenities (12), Nursing & medical (6).
No complaints recorded.
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
1 confirmed fall described by reviewers in twelve months. Portfolio norm: 0.97 confirmed falls per 100 reviews; this community: 3.57.
| Date | Rating | What happened | Signals | Injury | |
|---|---|---|---|---|---|
| 2026-06-05 | ★★★★★ | Mother with repeat falls found excellent memory care. | fracture/broken bone | view |
“The staff at Silverado memory care our second to none. They truly care for each individual there as if it was their own family. They have quality activities throughout every day, planned to Bring joy and laughter, enrichment, and education, and entertainment as well. There activities are So fun for the members. They are the best in memory care.”
“Silverado Southlake is the best memory care community. The staff is engaged, caring and refuses to be anything other than the most exceptional team ever. There is nothing the team won't do to care for their residents and their team. I think the most important part is how well the team communicates--it ensures patients get what they need.”
No negative reviews with text.
Who writes the reviews: family 14, other 8, visitor 5, employee 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.