What 6 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| HarborChase of Southlake (this community) | — | 4.4 | 6 | 0% | 0 | 0 |
| Silverado Southlake Memory Care Community Southlake, TX · Silverado Senior Living |
1.2 mi | 4.7 | 30 | 0% | 0 | 1 |
| Mariella of Grapevine Grapevine, TX · Leisure Care LLC |
3.1 mi | 5.0 | 9 | 0% | 0 | 0 |
| Solstice Senior Living at Grapevine Grapevine, TX · Provincial Senior Living |
3.2 mi | 4.5 | 12 | 0% | 0 | 0 |
| Grand Brook Memory Care of Grapevine Grapevine, TX · Grand Brook Memory Care |
3.3 mi | 4.7 | 3 | 0% | 0 | 0 |
| Discovery Village Southlake Southlake, TX · Discovery Village |
3.7 mi | 4.3 | 45 | 12% | 4 | 1 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Strongest themes: Staff attitude (4), Activities (3), Communication (3), Building & amenities (2).
No complaints recorded.
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“My mother gets her hair done every week at the salon inside of HarborChase. Linda does a fantastic job and is always so kind and professional. My mother looks forward to her time with Linda.”
“As a geriatric primary care office in Southlake , we got positive feedback from our patients residing in this community”
No negative reviews with text.
Who writes the reviews: family 2, resident 2, other 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.