What 12 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Teresa’s House Assisted Living & Memory Care (this community) | — | 4.9 | 12 | 0% | 0 | 0 |
| Hidden Springs of McKinney McKinney, TX · Meridian Senior Living |
1.1 mi | 4.7 | 27 | 0% | 0 | 0 |
| Avalon Memory Care McKinney, TX · Avalon Memory Care |
1.4 mi | 4.7 | 2 | 50% | 0 | 0 |
| Stonefield Assisted Living and Memory Care McKinney, TX · Sagora Senior Living Inc. |
2.3 mi | 4.6 | 6 | 0% | 0 | 0 |
| Village on the Park Stonebridge Ranch McKinney, TX · The Aspenwood Company |
2.3 mi | 4.7 | 21 | 0% | 0 | 0 |
| The Heritage at Twin Creeks Allen, TX · ONELIFE Senior Living |
2.4 mi | 4.2 | 6 | 17% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 0.0% vs 3.3% norm; Safety & falls 0.0% vs 3.6% norm; Staffing levels 0.0% vs 3.2% norm.
Strongest themes: Staff attitude (12), Building & amenities (6), Management (4), Cleanliness (4).
No complaints recorded.
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“I am pleased with the care my husband is receiving at Teresa's House in McKinney. The staff is very friendly, professional and attentive to my husband's needs. I would especially like to commend Stacey Thomas for going the extra mile and finding my husbands 2 hearing aids that he had lost. She was such a blessing to us. Thank you Teresa's House.”
“Teresa's House is fantastic. They have been so great for my wife who has dementia. They are experts in loving people with this terrible disease. The facility is great, but the staff are even better. Thank you Cassandra, Dee, Monique, Helen, Rachel, Dianne, Helen and Irina! You ladies are the best and a blessing from God!”
No negative reviews with text.
Who writes the reviews: family 8, visitor 4.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.