What 27 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Hidden Springs of McKinney (this community) | — | 4.7 | 27 | 0% | 0 | 0 |
| Avalon Memory Care McKinney, TX · Avalon Memory Care |
0.6 mi | 4.7 | 2 | 50% | 0 | 0 |
| Teresa’s House Assisted Living & Memory Care McKinney, TX · Teresa's House |
1.1 mi | 4.9 | 12 | 0% | 0 | 0 |
| Stonefield Assisted Living and Memory Care McKinney, TX · Sagora Senior Living Inc. |
1.6 mi | 4.6 | 6 | 0% | 0 | 0 |
| The Oxford Grand McKinney, TX · Oxford Senior Living |
1.8 mi | 4.5 | 3 | 33% | 1 | 0 |
| Village on the Park Stonebridge Ranch McKinney, TX · The Aspenwood Company |
1.9 mi | 4.7 | 21 | 0% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 0.0% vs 3.3% norm; Safety & falls 0.0% vs 3.6% norm.
Strongest themes: Staff attitude (15), Building & amenities (8), Cleanliness (5), Safety & falls (3).
No complaints recorded.
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“Visited a friend at this facility today. We had lunch. It was my first time and I was blown away!!! We went up to my friend's apartment, and I was amazed at the space in the one bedroom. There are so many things for these residences to enjoy. Please check it out if you have a need in your family.”
“The staff is incredibly friendly & it is a beautiful space. I’m a Pastor, and it was so easy to sign in & many people were there to help show me where to find the people I was looking for. Excellent all around!”
No negative reviews with text.
Who writes the reviews: visitor 9, other 6, family 5, resident 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.