What 3 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| The Oxford Grand (this community) | — | 4.5 | 3 | 33% | 1 | 0 |
| Avalon Memory Care McKinney, TX · Avalon Memory Care |
1.3 mi | 4.7 | 2 | 50% | 0 | 0 |
| Hidden Springs of McKinney McKinney, TX · Meridian Senior Living |
1.8 mi | 4.7 | 27 | 0% | 0 | 0 |
| Watermere McKinney McKinney, TX · Integrated Senior Lifestyles |
1.8 mi | 4.7 | 70 | 12% | 0 | 0 |
| The Ivy of McKinney McKinney, TX · ONELIFE Senior Living |
1.9 mi | 4.3 | 7 | 0% | 0 | 0 |
| Anointed Senior Living McKinney, TX · Anointed Senior Living |
1.9 mi | 4.6 | 18 | 6% | 1 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 33.3% vs 3.3% norm.
Strongest themes: Staff attitude (2), Building & amenities (1), Activities (1), Food & dining (1).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“Be very careful of this facility. This facility will take your admission fee, moving fees, etc. and not refund them under any circumstances. Additionally, there is no care there and you cannot check on your loved one after business hours as they do not answer their phones. Their staff does not want to do anything to help the residents. The head nurse, Susan is extremely rude and ugly to the residents as well.”
“Thanks for taking care of my mother while she lived there with you guys! It’s a really nice place!!”
No negative reviews with text.
Who writes the reviews: family 2, visitor 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.