What 20 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| The Oaks at Flower Mound (this community) | — | 4.5 | 20 | 0% | 0 | 1 |
| Memory Care of Flower Mound Flower Mound, TX · Magnolia Assisted Living |
0.6 mi | 4.5 | 6 | 0% | 0 | 0 |
| Avanti Senior Living at Flower Mound Flower Mound, TX · Avanti Senior Living |
0.8 mi | 4.3 | 39 | 8% | 1 | 0 |
| Rosewood Assisted Living & Memory Care Flower Mound, TX · Legend Senior Living |
0.9 mi | 4.6 | 6 | 0% | 0 | 0 |
| The Mustang Creek Estates of Flower Mound Flower Mound, TX · Clermont Management LLC |
1.6 mi | 4.6 | 15 | 13% | 0 | 0 |
| Pinewood Hills - Sky Active Living Flower Mound, TX · Discovery Senior Living |
1.7 mi | 4.6 | 5 | 20% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Safety & falls 0.0% vs 3.6% norm.
Strongest themes: Staff attitude (17), Activities (6), Food & dining (6), Building & amenities (6).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
1 confirmed fall described by reviewers in twelve months. Portfolio norm: 0.97 confirmed falls per 100 reviews; this community: 5.0.
| Date | Rating | What happened | Signals | Injury | |
|---|---|---|---|---|---|
| 2025-12-23 | ★★★★★ | Mother fell, broke hip; received exceptional rehabilitation and staff support. | fracture/broken bone | view |
“Kalista consistently looks for new ways to make life at The Oaks more engaging and meaningful for the residents. She is thoughtful and compassionate and always takes the time to understand their needs and preferences. Her dedication to enhancing residents quality of life is evident in the care, creativity and enthusiasm she brings to her role each day.”
“Wishing you an amazing Christmas, May it be filled with joy, love and peace now and forever, Sarita you are not only a great person but a wonderful soul that cares and carries all her employees together, thanks for what you do at the Oaks. We love you. Merry Christmas and Happy New Year.”
No negative reviews with text.
Who writes the reviews: family 9, visitor 6, other 4, employee 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.