Insights
Nobi Insights · Discovery Senior Living · Pinewood Hills - Sky Active Living
Community review report · Sep 2025 – Aug 2026

Pinewood Hills - Sky Active Living.

What 5 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.

Operator Discovery Senior Living · Retirement community · 116 units · 3901 Kirkpatrick Ln, Flower Mound, TX 75028
4.6
Google rating
67 reviews all-time
5
reviews, 12 months
4.20★ average · portfolio 4.54★
80%
positive reviews
portfolio 87%
20%
negative reviews
portfolio 11%
0
confirmed falls described
none reported
80%
reviews answered by owner
portfolio 72%

Reviews month by month.

Reviews per month, with the month’s average rating

reviewsaverage stars
1★3★5★SepOctNovDecJan1FebMarAprMay2Jun1Jul1Aug

How this community compares.

The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.

CommunityDistanceGoogle ★Reviews 12 moNegativeResponse complaintsConfirmed falls
Pinewood Hills - Sky Active Living (this community) 4.65 20%00
Gemstone Senior Living at Lewisville
Lewisville, TX · Brookdale Senior Living Inc.
1.3 mi 4.28 0% 00
Avanti Senior Living at Flower Mound
Flower Mound, TX · Avanti Senior Living
1.4 mi 4.339 8% 10
Rosewood Assisted Living & Memory Care
Flower Mound, TX · Legend Senior Living
1.5 mi 4.66 0% 00
The Oaks at Flower Mound
Flower Mound, TX · Spectrum Retirement Communities, LLC
1.7 mi 4.520 0% 01
The Mustang Creek Estates of Flower Mound
Flower Mound, TX · Clermont Management LLC
1.8 mi 4.615 13% 00
TX average (934 communities with reviews) 4.413.5 per community 9% 3.0% of reviews 0.82 per 100 reviews
National average (14,463 communities) 4.310.1 per community 11%3.3% of reviews0.97 per 100 reviews

Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.

What families praise and what they criticise.

Every review was tagged for the themes it discusses and whether each mention is positive or negative.

Share of reviews with a negative mention of each theme

Bar = this community. Tick = the portfolio norm across 116,177 reviews. Red bars sit clearly above the norm.
this communityabove the normportfolio norm
Cleanliness20% vs 3%Activities0% vs 1%Staff attitude0% vs 4%
Most praised
great placeclean facility with nice staffstaff caring and considerate of residentsstaff cares, activities abundant

Strongest themes: Staff attitude (3), Cleanliness (1), Activities (1).

Most criticised
facility smells bad
Love these insights?

Reviews tell you about the falls families saw. Nobi tells you about all of them.

Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.

Fall detection in secondsTwo-way communicationNurse callStaff visit logCall response timesPrivacy by design

Falls and response times.

Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.

No confirmed physical falls were described in reviews of this community during the period.

In their own words.

“Kyra and the staff truly care about their residents and do so much to make their stay enjoyable in every way. The activities are always packed and the residents are close with each other”

★★★★★ · 2026-02-02 · source

“Amazing community! Pinewood Hills is a great property, the staff is caring and very considerate of their residents needs.”

★★★★★ · 2026-06-09 · source

No negative reviews with text.

Who writes the reviews: other 3, family 1, visitor 1.

Is this your community?

Families don’t just tour buildings. They tour for reassurance.

“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.

What families ask on tour
01“How quickly will you know if she falls?”
02“Will someone check on her at night?”
03“How do you protect her privacy and her dignity?”
04“What happens before a fall, not just after?”
Source: public Google reviews published 1 Sep 2025 – 31 Aug 2026 (5 for this community). Themes and sentiment tagged by AI; fall incidents classified individually. Benchmarks: 116,177 tagged reviews across 17,501 U.S. facilities. · Google Maps listing · Prepared by Nobi.