What 4 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Avalon Memory Care (this community) | — | 4.4 | 4 | 25% | 0 | 0 |
| Prestonwood Court Plano, TX · Sagora Senior Living Inc. |
0.7 mi | 4.7 | 10 | 0% | 0 | 0 |
| Sonoma House Assisted Living Alzheimer’s Care Carrollton, TX · Jaybird Senior Living |
1.3 mi | 4.3 | 3 | 67% | 0 | 1 |
| Wyndham Court of Plano Plano, TX · 12 Oaks Senior Living |
1.5 mi | 4.7 | 5 | 0% | 0 | 0 |
| Grand Brook Memory Care of Carrollton – Alzheimer’s & Dementia Assisted Living Carrollton, TX · The LaSalle Group |
2.0 mi | 4.4 | 8 | 17% | 0 | 0 |
| Briarview Senior Living Carrollton, TX · Sagora Senior Living Inc. |
2.7 mi | 4.8 | 15 | 0% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Safety & falls 25.0% vs 3.6% norm; Staffing levels 25.0% vs 3.2% norm.
Strongest themes: Staff attitude (3), Building & amenities (2), Food & dining (1), Nursing & medical (1).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“I have had the opportunity to tour both of the memory care buildings at the Carrollton location as well as meet with Svetlana, Rachel, and Samantha. What an absolutely lovely community! ~ I wish I could teleport the kitchen to my house! ~ A very warm and welcoming staff, with large rooms and very well-designed bathrooms. Each building has its own dedicated salon as well.”
No negative reviews with text.
Who writes the reviews: family 3, visitor 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.