What 5 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Wyndham Court of Plano (this community) | — | 4.7 | 5 | 0% | 0 | 0 |
| Prestonwood Court Plano, TX · Sagora Senior Living Inc. |
0.9 mi | 4.7 | 10 | 0% | 0 | 0 |
| Avalon Memory Care Carrollton, TX · Avalon Memory Care |
1.5 mi | 4.4 | 4 | 25% | 0 | 0 |
| The Outlook at Windhaven Plano, TX · Forefront Living |
1.9 mi | 4.7 | 9 | 25% | 0 | 0 |
| Sonoma House Assisted Living Alzheimer’s Care Carrollton, TX · Jaybird Senior Living |
2.4 mi | 4.3 | 3 | 67% | 0 | 1 |
| StoryPoint Plano Plano, TX · StoryPoint Group |
2.7 mi | 4.7 | 27 | 0% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 0.0% vs 3.3% norm; Safety & falls 0.0% vs 3.6% norm; Staffing levels 0.0% vs 3.2% norm.
Strongest themes: Staff attitude (5), Management (3), Nursing & medical (3), Cleanliness (2).
No complaints recorded.
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“This place is GREAT! Very well run the people are all friendly and helpful to the residence. I had to place my father in here recently so my wife and I could go out of the country, and he was treated wonderfully while we were gone. I only wish is that I could have him move here for the rest of his days but he too is comfortable living in my house.”
“Wyndham Court provided loving care for my father for six years. We considered it a very good place for his home away from home. He was treated with dignity; it always felt like they were treating him as family would. He truly thrived with healthy meals, activities, and top-notch health care needs.”
No negative reviews with text.
Who writes the reviews: family 4, visitor 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.