What 9 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| The Outlook at Windhaven (this community) | — | 4.7 | 9 | 25% | 0 | 0 |
| Conservatory At Plano Plano, TX · Conservatory By Discovery Senior Living |
1.1 mi | 4.8 | 15 | 0% | 0 | 0 |
| The Legacy Willow Bend Plano, TX · The Legacy Senior Communities |
1.1 mi | 4.0 | 18 | 13% | 0 | 0 |
| StoryPoint Plano Plano, TX · StoryPoint Group |
1.4 mi | 4.7 | 27 | 0% | 0 | 0 |
| Wyndham Court of Plano Plano, TX · 12 Oaks Senior Living |
1.9 mi | 4.7 | 5 | 0% | 0 | 0 |
| HarborChase of Plano Plano, TX · Harbor Retirement Associates (HRA) |
2.4 mi | 4.6 | 7 | 14% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 0.0% vs 3.3% norm.
Strongest themes: Staff attitude (3), Building & amenities (3), Responsiveness (1), Activities (1).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“Hello happy holidays I’m a caregiver that has a client at this beautiful place of living and Mrs Tammy is everything she’s such a beautiful spirit and and her smile light up the room she such a sweet person soon as you walk in she drop what’s she’s doing to make sure you are welcomed by her calm voice I would give this place ten stars if I could bless you ma’am..”
“Looks great. Beautiful! Have no immediate need for assisted living but will want to be there when the time comes. Hope there will be an opening.”
“The staff here should be trained on how to be quiet. Very loud unethical professionals. Not sure what the excitement is all about but why yell across the hall waking up clients? Unbelievable!”
Who writes the reviews: other 3, visitor 2, family 1, employee 1, resident 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.