What 10 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Prestonwood Court (this community) | — | 4.7 | 10 | 0% | 0 | 0 |
| Avalon Memory Care Carrollton, TX · Avalon Memory Care |
0.7 mi | 4.4 | 4 | 25% | 0 | 0 |
| Wyndham Court of Plano Plano, TX · 12 Oaks Senior Living |
0.9 mi | 4.7 | 5 | 0% | 0 | 0 |
| Sonoma House Assisted Living Alzheimer’s Care Carrollton, TX · Jaybird Senior Living |
1.5 mi | 4.3 | 3 | 67% | 0 | 1 |
| Grand Brook Memory Care of Carrollton – Alzheimer’s & Dementia Assisted Living Carrollton, TX · The LaSalle Group |
2.0 mi | 4.4 | 8 | 17% | 0 | 0 |
| The Outlook at Windhaven Plano, TX · Forefront Living |
2.8 mi | 4.7 | 9 | 25% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 0.0% vs 3.3% norm.
Strongest themes: Staff attitude (7), Activities (4), Building & amenities (3), Cleanliness (2).
No complaints recorded.
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“My mom Karen, moved into Prestonwood Court almost 2 years ago and we have been so pleased with everything. The staff is so friendly and attentive, there are lots of activities. It is clean and well maintained, I would highly recommend it to anyone.”
“My mom moved to Prestonwood Court almost two years ago. PWC immediately felt like home. Mom has many new friends and enjoys all of wonderful activities offered. The staff are warm, caring and attentive. We are grateful the PWC community.”
No negative reviews with text.
Who writes the reviews: family 6, employee 1, resident 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.