What 3 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for NV and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Summerset Senior Living, Reno - Independent and Assisted Living (this community) | — | 4.7 | 3 | 0% | 0 | 0 |
| Holiday Sky Peaks Reno, NV · Atria Senior Living, Inc. |
1.4 mi | 4.2 | 25 | 0% | 0 | 0 |
| Park Place Assisted Living Reno, NV · Park Place Assisted Living |
2.9 mi | 4.0 | 2 | 0% | 0 | 0 |
| Promenade On the River Reno, NV · Promenade on the River |
3.2 mi | 4.4 | 2 | 0% | 0 | 0 |
| Brookdale Reno Reno, NV · Brookdale Senior Living Inc. |
3.9 mi | 4.0 | 3 | 50% | 0 | 0 |
| Premier Residences of Reno Reno, NV · WellQuest Living |
3.9 mi | 4.9 | 5 | 0% | 0 | 0 |
| NV average (71 communities with reviews) | — | 4.4 | 13.4 per community | 9% | 2.1% of reviews | 0.61 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 0.0% vs 3.3% norm.
Strongest themes: Staff attitude (3), Responsiveness (2), Building & amenities (2), End-of-life care (1).
No complaints recorded.
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“I recently performed at Summerset in Reno, and it was an awesome experience. The staff are absolutely amazing - welcoming, professional, and caring. You can tell they value the residents. The residents themselves seemed happy and well taken care of. As a performer who plays at many senior communities, I can honestly say Summerset stands out. I look forward to going back!”
No negative reviews with text.
Who writes the reviews: family 2, visitor 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.