What 25 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for NV and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Holiday Sky Peaks (this community) | — | 4.2 | 25 | 0% | 0 | 0 |
| Summerset Senior Living, Reno - Independent and Assisted Living Reno, NV · Summerset Senior Living |
1.4 mi | 4.7 | 3 | 0% | 0 | 0 |
| Promenade On the River Reno, NV · Promenade on the River |
1.9 mi | 4.4 | 2 | 0% | 0 | 0 |
| Park Place Assisted Living Reno, NV · Park Place Assisted Living |
2.1 mi | 4.0 | 2 | 0% | 0 | 0 |
| Brookdale Reno Reno, NV · Brookdale Senior Living Inc. |
2.7 mi | 4.0 | 3 | 50% | 0 | 0 |
| Premier Residences of Reno Reno, NV · WellQuest Living |
2.8 mi | 4.9 | 5 | 0% | 0 | 0 |
| NV average (71 communities with reviews) | — | 4.4 | 13.4 per community | 9% | 2.1% of reviews | 0.61 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 0.0% vs 3.3% norm; Safety & falls 0.0% vs 3.6% norm.
Strongest themes: Staff attitude (15), Building & amenities (9), Activities (8), Food & dining (7).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“Michelle has gone above and beyond my expectations of a managerial staff member, responding quickly to sometimes difficult issues; better than any other management staff member I’ve approached with since arriving at Sky Peaks mid-December 2025. She maintains a positive, personable demeanor. & I dread it when she’s on days off!”
“Visiting my grandma was really awesome at Sky Peaks. She talked about how much fun she's had since living there. There are all sorts of activities and entertainment for the residents. We also ate in the dining room, it has a menu so there is a variety. Her space is nice and the right size for her. I'm glad she is at Sky Peaks.”
No negative reviews with text.
Who writes the reviews: family 11, resident 7, visitor 5, other 2.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.