What 3 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for NV and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Brookdale Reno (this community) | — | 4.0 | 3 | 50% | 0 | 0 |
| Premier Residences of Reno Reno, NV · WellQuest Living |
400 ft | 4.9 | 5 | 0% | 0 | 0 |
| Lakeside Manor Retirement Reno, NV · Quilted Care of Albuquerque |
0.4 mi | 4.5 | 3 | 0% | 0 | 0 |
| Revel Rancharrah Reno, NV · Revel Communities |
1.9 mi | 4.5 | 7 | 0% | 0 | 0 |
| Clearwater at Rancharrah Reno, NV · Brookshire LLC |
1.9 mi | 3.9 | 30 | 26% | 2 | 0 |
| Promenade On the River Reno, NV · Promenade on the River |
2.0 mi | 4.4 | 2 | 0% | 0 | 0 |
| NV average (71 communities with reviews) | — | 4.4 | 13.4 per community | 9% | 2.1% of reviews | 0.61 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Safety & falls 50.0% vs 3.6% norm.
Strongest themes: Staff attitude (1), Nursing & medical (1), Food & dining (1).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.