Insights
Nobi Insights · Revel Communities · Revel Rancharrah
Community review report · Sep 2025 – Aug 2026

Revel Rancharrah.

What 7 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.

Operator Revel Communities · Retirement community · 146 units · 5315 Kietzke Ln, Reno, NV 89511
4.5
Google rating
32 reviews all-time
7
reviews, 12 months
5.00★ average · portfolio 4.54★
100%
positive reviews
portfolio 87%
0%
negative reviews
portfolio 11%
0
confirmed falls described
none reported
100%
reviews answered by owner
portfolio 72%

Reviews month by month.

Reviews per month, with the month’s average rating

reviewsaverage stars
1★3★5★Sep5OctNovDecJanFebMarAprMayJun1Jul1Aug

How this community compares.

The five nearest communities with reviews in the last twelve months, then the average for NV and for the country.

CommunityDistanceGoogle ★Reviews 12 moNegativeResponse complaintsConfirmed falls
Revel Rancharrah (this community) 4.57 0%00
Clearwater at Rancharrah
Reno, NV · Brookshire LLC
400 ft 3.930 26% 20
Mariella of Reno
Reno, NV · Leisure Care LLC
1.7 mi 3.513 38% 00
Lakeside Manor Retirement
Reno, NV · Quilted Care of Albuquerque
1.9 mi 4.53 0% 00
Premier Residences of Reno
Reno, NV · WellQuest Living
1.9 mi 4.95 0% 00
Brookdale Reno
Reno, NV · Brookdale Senior Living Inc.
1.9 mi 4.03 50% 00
NV average (71 communities with reviews) 4.413.4 per community 9% 2.1% of reviews 0.61 per 100 reviews
National average (14,463 communities) 4.310.1 per community 11%3.3% of reviews0.97 per 100 reviews

Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.

What families praise and what they criticise.

Every review was tagged for the themes it discusses and whether each mention is positive or negative.

Share of reviews with a negative mention of each theme

Bar = this community. Tick = the portfolio norm across 116,177 reviews. Red bars sit clearly above the norm.
this communityabove the normportfolio norm
Food & dining0% vs 2%Building & amenities0% vs 2%Activities0% vs 1%Cleanliness0% vs 3%Staff attitude0% vs 4%Admissions & sales0% vs 1%
Most praised
staff helpful, friendly, clean, amazing foodexceeded expectations, caring staff, exceptional facilitiesbest facility, good food and activities

Strongest themes: Building & amenities (3), Staff attitude (2), Food & dining (2), Activities (2).

Most criticised

No complaints recorded.

Love these insights?

Reviews tell you about the falls families saw. Nobi tells you about all of them.

Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.

Fall detection in secondsTwo-way communicationNurse callStaff visit logCall response timesPrivacy by design

Falls and response times.

Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.

No confirmed physical falls were described in reviews of this community during the period.

In their own words.

“My mother-n-law moved into Revel a few months ago and it has been a true blessing for her and for us. The move-in went great, lots of help from the team to get her TV and internet set up and make her comfortable. The staff are are so helpful and friendly from the servers in the restaurant and the housekeeping staff. Its clean, well taken care of and the food is amazing.”

★★★★★ · 2026-07-21 · source

“We know several residents and have joined in activities at Revel... all have exceeded expectations. Caring staff, respect, exceptional facilities are a few terms coming to mind. As a result we have joined the "waiting list" and look forward to having Revel as our home.”

★★★★★ · 2025-10-31 · source

No negative reviews with text.

Who writes the reviews: family 1, visitor 1, resident 1.

Is this your community?

Families don’t just tour buildings. They tour for reassurance.

“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.

What families ask on tour
01“How quickly will you know if she falls?”
02“Will someone check on her at night?”
03“How do you protect her privacy and her dignity?”
04“What happens before a fall, not just after?”
Source: public Google reviews published 1 Sep 2025 – 31 Aug 2026 (7 for this community). Themes and sentiment tagged by AI; fall incidents classified individually. Benchmarks: 116,177 tagged reviews across 17,501 U.S. facilities. · Google Maps listing · Prepared by Nobi.