What 14 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Mustang Creek Estates of Frisco (this community) | — | 4.1 | 14 | 8% | 1 | 0 |
| Watermere at Frisco Frisco, TX · Integrated Senior Lifestyles |
1.8 mi | 4.7 | 35 | 16% | 0 | 0 |
| Landing at Watermere Frisco Assisted Living Frisco, TX · Integrated Senior Lifestyles |
1.9 mi | 4.4 | 13 | 11% | 1 | 0 |
| Pegasus Landing of Saddlebrook Frisco, TX · Pegasus Senior Living |
2.0 mi | 4.8 | 8 | 43% | 0 | 0 |
| Frisco Assisted Living Frisco, TX · Magnolia Assisted Living |
2.1 mi | 5.0 | 6 | 0% | 0 | 0 |
| Bethesda Gardens Frisco Assisted Living Frisco, TX · Bethesda Senior Living Communities |
2.1 mi | 4.4 | 4 | 33% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 7.7% vs 3.3% norm; Staffing levels 7.7% vs 3.2% norm.
Strongest themes: Staff attitude (12), Communication (3), Management (3), Responsiveness (3).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“My mom was a resident here for 4 months while recovering from surgery. The staff treated her well and communicated with my sister and me daily . I was there almost daily and the house was always clean. Everyone went above and beyond to make her feel at home and make the transition from living independently to needing lots of care.”
“My dad has lived at Mustang Creeks coming up on a year. The team keeps him happy which at times is admittedly not easy to do. Rebecca the manager is very responsive and helpful. She is easy to get a hold of and you can tell she actually cares and follows up with concerns. Recommend to any family.”
No negative reviews with text.
Who writes the reviews: family 10, other 2, visitor 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.