What 8 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Pegasus Landing of Saddlebrook (this community) | — | 4.8 | 8 | 43% | 0 | 0 |
| Bethesda Gardens Frisco Assisted Living Frisco, TX · Bethesda Senior Living Communities |
0.3 mi | 4.4 | 4 | 33% | 0 | 0 |
| Watermere at Frisco Frisco, TX · Integrated Senior Lifestyles |
0.9 mi | 4.7 | 35 | 16% | 0 | 0 |
| Landing at Watermere Frisco Assisted Living Frisco, TX · Integrated Senior Lifestyles |
1.0 mi | 4.4 | 13 | 11% | 1 | 0 |
| Frisco Assisted Living Frisco, TX · Magnolia Assisted Living |
1.6 mi | 5.0 | 6 | 0% | 0 | 0 |
| Mustang Creek Estates of Frisco Frisco, TX · MCE Care |
2.0 mi | 4.1 | 14 | 8% | 1 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 0.0% vs 3.3% norm; Safety & falls 14.3% vs 3.6% norm; Staffing levels 28.6% vs 3.2% norm.
Strongest themes: Staff attitude (4), Management (2), Admissions & sales (1), Responsiveness (1).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“Every staff member my mom and I have met has been kind and caring to mom. They are ready to help in any way they can. This is a difficult time of transition for the resident and the family and the staff at Saddlebrook have been outstanding! I recommend this facility highly it is an answer to prayers for my moms home away from home.. I am ever so grateful.”
“Saddlebrook ask her memory care has a warm, friendly atmosphere. Their caregivers are attentive and deeply sensitive to the individual needs of their. Under the leadership of executive Director Monique Browning, Saddlebrook Oxford is leading the way Making Frisco a more dementia-friendly community”
No negative reviews with text.
Who writes the reviews: family 5, other 1, employee 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.