What 13 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Landing at Watermere Frisco Assisted Living (this community) | — | 4.4 | 13 | 11% | 1 | 0 |
| Watermere at Frisco Frisco, TX · Integrated Senior Lifestyles |
400 ft | 4.7 | 35 | 16% | 0 | 0 |
| Pegasus Landing of Saddlebrook Frisco, TX · Pegasus Senior Living |
1.0 mi | 4.8 | 8 | 43% | 0 | 0 |
| Bethesda Gardens Frisco Assisted Living Frisco, TX · Bethesda Senior Living Communities |
1.3 mi | 4.4 | 4 | 33% | 0 | 0 |
| Parkview in Frisco Frisco, TX · Discovery Senior Living |
1.8 mi | 4.7 | 15 | 0% | 0 | 0 |
| Mustang Creek Estates of Frisco Frisco, TX · MCE Care |
1.9 mi | 4.1 | 14 | 8% | 1 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 11.1% vs 3.3% norm; Safety & falls 0.0% vs 3.6% norm.
Strongest themes: Staff attitude (8), Activities (7), Food & dining (4), Responsiveness (3).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“The absolute WORST customer service I've ever experienced!!!”
“We are very pleased with the facility and the care Mom and Dad are receiving at The Landings. And most importantly, Mom and Dad feel safe and cared for and tell us how happy they are they made this transition when they did.”
No negative reviews with text.
Who writes the reviews: family 8, other 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.